Business Associate

About the role

This is a permanent Auckland-based position offering the chance to strengthen your capability in business banking while contributing to Kiwibank’s purpose of helping Kiwi make Kiwi better off. You’ll join a team that values connection, learning, and meaningful impact, with access to wellbeing support and professional growth opportunities.

What you’ll do

You’ll sit within the Business Growth team, partnering with Business Relationship Managers to coordinate Business Advisor requests, support lending maintenance, and manage advisor administration so work flows smoothly. You’ll also help the wider Business Banking Growth team by building trusted relationships over the phone, spotting ways to add value, and supporting great customer experiences.

What the role calls for

Success in this position relies on strong relationship-building skills, financial understanding, sound judgement, close attention to detail, and a genuine commitment to service excellence. The role suits someone who is proactive, customer-focused, and comfortable collaborating with advisors, business customers, and internal teams.

Experience and attributes

You do not need to meet every requirement to be considered. Kiwibank is especially interested in people who are confident relationship builders, enjoy supporting Kiwi businesses, and work well as part of a team.

• A supportive and inclusive team culture where you are valued
• A strong wellbeing focus, including one wellbeing day every quarter
• Opportunities to build skills and contribute to meaningful outcomes

Application information

Applications close on Thursday 11 June. Applications may be reviewed during the advertising period, and the role can be withdrawn at any time. A detailed position description is available for this Business Associate role.

About Kiwibank

Kiwibank is focused on making a positive difference for all Kiwi by starting with its people. The organisation offers flexibility, growth, and work that is both challenging and rewarding. It aims to be a place where people can belong and thrive, with big ideas and ambitious plans for both the business and its people.