Commercial Operations Coordinator

About the company

Attesa Coffee is a young specialty green coffee sourcing and distribution business with its headquarters in Amsterdam and a regional base in Mumbai. The company works directly with producers at origin to deliver high-quality coffees to specialty roasters, focusing on timely delivery, consistency, and efficient digital processes. Traceability and openness across the supply chain are central to its approach.

Role overview

This position is for an organized and proactive Commercial Operations Coordinator who can support sourcing, sales, and logistics functions while keeping customer communication, follow-ups, sales tracking, and order execution on track. The role suits someone from FMCG, F&B, or lifestyle backgrounds who wants to build a career in sales and operations and contribute in a fast-moving environment.

The coordinator will support commercial activities, manage email-based communication, update CRM records, and collaborate closely with internal teams to keep daily operations running smoothly and aligned across departments.

Key responsibilities

• Coordinate work across sourcing, sales, and logistics teams so activities stay aligned.
• Record meeting outcomes in a structured way, monitor deadlines, send follow-ups, and track action items until completion.
• Partner with operations and logistics teams to support on-time order fulfillment and reliable delivery flow.
• Prepare recurring offer lists, including pricing calculations, availability checks, final compilation, and communication.
• Maintain records of customer conversations, sales activity, and opportunities in the system to support follow-up and reporting.
• Manage second-layer communication with clients and internal stakeholders by email.
• Share sales-related observations and inputs that can support business decisions.

Requirements

• Two to three years of experience in sales or business coordination, ideally in FMCG, F&B, or lifestyle sectors.
• Strong written communication and professional email handling skills.
• Excellent spoken and written English communication.
• Strong planning and organizational capabilities.
• Ability to work efficiently with multiple departments and outside partners in a busy, high-paced setting.
• CRM knowledge is helpful.
• Self-motivated, initiative-driven, and open to learning.
• Comfortable working closely with senior leadership on a daily basis.

Nice to have

• Interest in or understanding of specialty coffee.
• Curious mindset and willingness to explore new ideas.
• Background in customer acquisition, lead generation, or B2B sales.
• Exposure to CRM systems or other sales management tools.

Benefits

• Join an entrepreneurial environment where ownership and initiative are valued.
• Gain broad exposure to both commercial and operational areas of the business.
• Be part of the company’s growth journey, with potential progression into more senior or managerial responsibilities as the business expands.