Corporate Concierge

Role overview

As a Corporate Concierge, you will be the first point of contact for residents and visitors, creating a smooth, welcoming, and efficient experience at every touchpoint. The position also involves delivering a variety of on-site workplace services with an emphasis on anticipating needs, listening carefully, and handling interactions in a quick and effective way.

What you will do

• Greet visitors promptly and professionally as they arrive.
• Oversee reception operations to maintain a strong customer experience.
• Notify hosts or teams when guests arrive.
• Take ownership of day-to-day workplace operations.
• Work with cleaning contractors to make sure kitchen spaces, meeting rooms, and the wellness centre are kept clean and used appropriately.
• Carry out daily inspections of the workplace and report maintenance or cleaning concerns.
• Maintain accurate locker and parking records.
• Plan and coordinate meetings and events with support from security, cleaning, and catering partners.
• Create and maintain operational standards, playbooks, manuals, and procedures across all workplace functions.

What we are looking for

• Background in reception, hospitality, or customer service.
• Clear and professional written and verbal communication skills.
• Ability to manage several tasks at once.
• Practical, sensible problem-solving approach.
• Completion of Higher School Certificate or an equivalent minimum school-level qualification.

Why this opportunity stands out

• Chance to be part of a fast-growing global organisation.
• Work in a genuinely diverse and inclusive environment.
• A culture that encourages internal growth and promotion.
• Supportive, flexible workplace environment.
• Focus on work-life balance in a rewarding setting.
• Use of technology and autonomy to support career development.

Diversity, inclusion, and safety

The organisation is committed to building a workplace where people belong. It actively supports and celebrates inclusion across race, colour, religion, sex, national origin, sexual orientation, gender identity, and disability or veteran status. Aboriginal and Torres Strait Islander people are strongly encouraged to apply as part of the organisation’s ongoing commitment to reconciliation. The employer is also an equal opportunity employer and encourages Aboriginal and Torres Strait Islander and female candidates to apply. Safety is treated as a priority at all times.

Additional information

The company highlights a flexible and agile way of working, a strong focus on continuous learning, professional and technical development, and a comprehensive employee benefits program. It also promotes career progression through internal mobility and global opportunities.