Customer Support and Data Entry Associate

About the Company

The employer is a leading BPO operation based in Mohali, India.

Role Overview

This position combines customer support with data entry work. The selected candidate will manage customer queries, assist in resolving concerns in a professional manner, and keep interaction records accurate and up to date.

Key Responsibilities

• Respond to customer questions and support requests in a courteous and professional way.
• Work toward resolving customer issues efficiently.
• Record customer interactions accurately and ensure follow-up details are maintained.
• Perform data entry tasks as required to support daily operations.

Eligibility

Applicants should have completed at least 10+2 or be graduates. Both freshers and candidates with prior experience are welcome. Graduation is not mandatory.

Skills Required

• Clear verbal communication
• Written communication
• Customer handling
• Data entry accuracy
• Record keeping
• Issue resolution