Customs Clearance Supervisor

Company Overview

NRTC Holding Group is a major fresh food and agricultural supply chain platform serving the Middle East. The company delivers end-to-end farm-to-fork solutions spanning sourcing, farming, processing, logistics, distribution, retail, HORECA, and eCommerce. Founded in 1973 in the UAE, the organization has expanded into a vertically integrated food ecosystem that processes about one million tonnes of fresh produce each year, sourced from more than 50 countries. Its work supports food security, sustainability, and innovation across supply chains, in line with the UAE Food Security Strategy 2051. With operations across the GCC and internationally, the group serves through brands such as NRTC, Mirak, and Ripe Organic.

Role Summary

This is a full-time, on-site position in Jeddah for a Customs Clearance Supervisor. The role is focused on managing customs clearance workflows, making sure import and export shipments are handled accurately and on time, and ensuring compliance with applicable regulations. It also includes overseeing daily customs documentation activity, coordinating with relevant government and regulatory bodies, tracking team productivity, managing inventory-related tasks, responding to customs clearance queries from customers, and working in close partnership with supply chain and logistics teams to keep operations running smoothly.

Core Responsibilities

• Lead customs clearance activities and ensure imports and exports are processed correctly and within required timelines.
• Maintain compliance with customs rules, procedures, and regulatory requirements.
• Prepare, review, and oversee customs documentation for shipments.
• Coordinate with authorities and other stakeholders to support smooth clearance operations.
• Monitor team output and help improve operational efficiency.
• Support inventory control and tracking as part of the clearance process.
• Handle customer questions and concerns related to customs clearance.
• Collaborate with supply chain and logistics teams to avoid delays and keep goods moving efficiently.

Qualifications

The ideal candidate should bring strong analytical and operations management abilities, solid inventory management skills, and excellent communication and customer service capability. A working understanding of customs regulations and procedures in the GCC region is preferred. A bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related discipline is required. Prior exposure to customs operations or supply chain management is highly desirable.

Additional Notes

The position is based in Jeddah, Makkah, Saudi Arabia, and follows a full-time, on-site work arrangement. No salary, vacancy count, start date, or application deadline was provided in the source information.