Facilities Administrator

About PB Tech

PB Tech is a New Zealand-owned technology retailer and IT solutions business that has been operating since 1993. The company runs more than 20 superstores and employs over 1,000 people across the country, with a strong reputation for value, product quality, and customer service.

Role Overview

Based at the Auckland Head Office in Manukau, this position supports the efficient day-to-day operation of the head office, distribution centre, and store network. The Facilities Administrator works with internal stakeholders and outside contractors to organise maintenance, manage supplier relationships, and help deliver infrastructure projects that keep sites safe, functional, and well cared for.

Key Duties

• Oversee facilities coordination for offices, the distribution centre, and stores nationwide.
• Work with external vendors and service providers to schedule repairs, maintenance, and technical tasks such as cabling and CCTV installation.
• Track progress on jobs and help make sure work is completed promptly and in a cost-conscious way.
• Support the coordination of basic IT and infrastructure-related tasks across multiple sites.
• Keep maintenance logs, service calendars, and compliance records accurate and up to date.
• Assist with asset tracking for office equipment, furniture, and infrastructure items.
• Help with fit-outs, relocations, and refurbishment projects for stores and offices.
• Carry out routine site inspections and flag maintenance or infrastructure concerns early.
• Contribute to health and safety by reporting hazards and helping maintain compliance.
• Provide general administrative support to the Facilities and Operations team.

What You Bring

This role suits someone who is organised, detail-focused, and comfortable balancing several priorities in a busy environment. Strong communication, vendor coordination, and problem-solving skills are important, along with a practical, proactive attitude.

Skills and Experience

• Advanced attention to detail and strong organisational ability.
• Proven ability to juggle multiple tasks and prioritise effectively in a fast-moving setting.
• Clear communication and stakeholder management skills.
• A solutions-oriented and initiative-driven approach.
• Confidence using MS Office applications, especially Word and Excel, plus administrative systems.
• Experience coordinating vendors, contractors, or service providers.
• Previous exposure to facilities administration, property, or operations support is an advantage.
• Basic understanding of IT infrastructure such as networking, cabling, CCTV, and hardware installation is an advantage.
• Experience working in a multi-site or nationwide business environment is an advantage.
• A qualification in Facilities Management, Business Administration, Property, IT, or a related area is an advantage.

Benefits

• Employee purchasing discounts across a wide range of IT and technology products.
• Access to special deals through partner brands and lifestyle providers.
• Participation in the PB Boost wellbeing programme, including health and wellness support.
• Southern Cross Health Insurance (Wellbeing One plan) after 1 year of full-time service.
• Training and development opportunities to help advance your career.
• Internal pathways for career growth across a nationwide organisation.
• Referral bonus programme for introducing great new team members.
• Wellbeing support, including EAP services and mental health resources.
• Regular team activities, competitions, and engagement events.