Facilities Coordinator

About the role

We are looking for a Facilities Coordinator to be the welcoming presence at the Dunsandel site while also supporting day-to-day facilities activity across both the Dunsandel location and the Christchurch office. This position sits at the centre of workplace support, helping ensure the facilities run efficiently and the environment stays professional, organised, and ready for business.

Your work will range from greeting visitors and handling front desk queries to coordinating small maintenance tasks, service requests, and workplace essentials. The role is a strong entry point for someone starting out in their career, as well as for someone with a few years of experience who wants more variety, broader responsibility, and exposure to multiple areas of business support.

You will gain practical experience in facilities management, workplace operations, maintenance coordination, and general business support while working in a fast-moving, multi-site setting with teams across the organisation. The position is available to commence from September to support a smooth transition and handover.

Key duties

• Act as the first point of contact for the Dunsandel site by greeting visitors, managing reception duties, and responding to incoming calls and general enquiries.
• Support the Facilities Manager with the daily coordination of the Dunsandel site and Christchurch office.
• Log and manage Facilities ServiceDesk requests, arrange minor repairs, and coordinate contractors as needed to keep operations running well.
• Develop effective working relationships with contractors, couriers, cleaners, and other service providers to ensure work is completed to a high standard.
• Work with teams across the business to resolve issues, respond to requests, and help deliver a positive workplace experience.
• Maintain stock levels for stationery, café items, cleaning products, and other workplace supplies.
• Coordinate workplace setup items for new starters, including lockers, access cards, office equipment, EV charger access, and other essentials before their first day.

What we're looking for

The ideal person will bring a positive attitude, enjoy supporting others, and take pride in creating a great workplace experience. This opportunity may suit someone with a background in facilities, administration, office coordination, or project support who is ready to take the next step in a busy environment.

• Warm, approachable, and comfortable working with a wide range of people.
• Proactive and attentive to what needs to be done, with a strong follow-through mentality.
• Professional in presentation and confident as the public face of the site.
• Highly organised, with the ability to manage several priorities at once.
• Composed when pressure rises and able to adapt quickly when plans change.
• Skilled at building relationships across different teams and levels.
• Detail-focused and committed to delivering quality work.
• Comfortable using systems and quick to learn new tools.

Eligibility

Applicants must have the legal right to live and work in New Zealand. Candidates based outside New Zealand will only be considered if they are legally entitled to work there.

About the organisation

Synlait is a purpose-driven dairy nutrition company focused on creating better outcomes through its mission of doing milk differently for a healthier world. The team is known for being authentic, grounded, and guided by three core values: Be The Difference, We Move as One, and Right on the Mark.

The organisation encourages curiosity, collaboration, accountability, and high standards. It offers an inclusive workplace where different perspectives are welcomed and supported, and where employees are encouraged to grow while contributing to meaningful work.

Benefits

• Health insurance coverage, plus access to partner brand discounts and benefits.
• Enhanced parental leave under the Matua policy.
• B Corp certified workplace.
• Opportunity to join the Social Club.

Application information

Submit a current CV and a cover letter outlining your skills and what you would bring to the organisation. Applications may be reviewed as they are received, and the role may close early if a suitable candidate is found.