Museum Assistant Student

Role Overview

This temporary part-time role supports day-to-day operations at Glanmore National Historic Site in Belleville. The position plays a key part in opening and closing routines, reception support, visitor services, gift shop activity, phone handling, and light housekeeping. It also contributes to public programming, special events, outreach, and guided tours.

Work Details

• Employment type: Temporary part-time
• Department: Community Services Department
• Location: Glanmore National Historic Site, 257 Bridge Street East, Belleville, Ontario
• Hours: Up to 24 hours per week
• Schedule: Varied shifts, including weekends and some evenings
• Employee group: Non-Union
• File number: SV26-53
• Closing date: Thursday, July 9, 2026 at 4:30 PM

Key Duties

• Keep the front desk staffed and provide welcoming, responsive support to visitors and colleagues.
• Receive, register, monitor, and assist guests while they are on site.
• Help create engaging, interactive experiences for museum visitors.
• Deliver strong customer service in all guest-facing interactions.
• Process payments and bookings, and assist visitors as needed.
• Record attendance data and note levels of visitor engagement.
• Coordinate with other team members to support museum objectives.
• Share accurate and timely updates with the Manager and follow direction as required.
• Use established policies and procedures to make limited decisions within defined boundaries.
• Take part in orientation, training, and ongoing compliance with corporate policies.
• Carry out work in a way that reflects equity, diversity, inclusion, accessibility, and respect for different cultures and perspectives.

Education and Skill Requirements

• Must be currently enrolled in, or a recent graduate of, high school, college, or university.
• Must pass a satisfactory Criminal Record Check and Vulnerable Sector Screening before starting.
• Post-secondary study in Museum Studies, History, Art History, Education, or a related discipline is preferred, whether completed or in progress.
• Current First Aid and CPR-C with AED certification is an asset.
• Previous experience in customer service or public-facing roles is required.
• Experience with cash handling and point-of-sale systems is preferred, along with careful and accurate data entry for admissions and sales.
• A mix of relevant education and work experience may be considered.

Additional Information

The role is part of a public-facing museum environment and may involve varied duties beyond those listed. The employer notes that the responsibilities above are not exhaustive.

Application and Employment Notes

Applicants are expected to monitor email closely, as recruitment communication is sent electronically and responses may be time-sensitive. If the employer does not receive a reply, the application may be treated as withdrawn.

The organization is an equal opportunity employer and supports inclusive, barrier-free hiring and workplace practices. Accommodation is available under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act throughout the recruitment process. Personal information and supporting documents will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.