Technical Program Manager

About the role

Taktile’s Platform team is responsible for the core building blocks that keep the company dependable, secure, and easy to build on. This function supports the infrastructure and developer experience needed for enterprise-grade operations. As Technical Program Manager, you will connect multiple workstreams, convert complex cross-team efforts into practical delivery plans, and keep execution moving with defined owners, dates, and outcomes.

In this role, you will partner closely with engineering, engineering management, product, security, sales, and legal teams. You will help drive enterprise readiness, coordinate security and compliance work, and keep programs moving with a written-first, low-meeting approach. The position requires comfort in holding senior engineers and engineering managers accountable, along with enough technical depth to evaluate trade-offs with confidence. This is a strong fit for someone who enjoys leading ambiguous, high-stakes initiatives from start to finish and being judged by delivered results.

What you will do

• Lead program management for 3 to 5 cross-functional initiatives at the same time, from planning through delivery.
• Drive enterprise readiness efforts across Platform, Product, and Sales, including features, certifications, and contract-related work.
• Coordinate security initiatives such as audit preparation, reducing residual risk, and handling customer security questionnaires.
• Support rollout of AI enablement across teams together with the AI Tooling Engineering function.

Requirements

• At least 3 years of experience as a Technical Program Manager in a SaaS environment, with ownership of multi-team programs end to end.
• Strong written communication skills and the ability to run meetings, create dashboards, and keep execution lightweight.
• Confidence in holding senior individual contributors and engineering managers accountable for commitments and timelines.
• Technical understanding deep enough to evaluate and challenge engineering decisions and trade-offs.
• Excellent English communication skills, both written and spoken.

Preferred background

• Experience in B2B SaaS, enterprise software, or fintech.
• Prior ownership of an audit-readiness program such as SOC 2 or ISO.
• Familiarity with Linear, Notion, and Slack as day-to-day operating tools.

What Taktile offers

• A collaborative environment with colleagues who support, challenge, and help one another grow.
• The opportunity to make a real impact and shape an early-stage company.
• A flat structure with direct access to the founding team and open discussion, including constructive disagreement.
• Learning and development through experienced mentors, plus exposure to a broad network of investors and advisors.
• A competitive compensation package with both equity and cash.
• A self-development budget that can be used for conferences, books, classes, and similar learning opportunities.
• Choice of equipment, including support for a meaningful home office setup.

Additional information

Taktile serves financial institutions with an AI-native decisioning platform that combines AI agents, rules, context, and human oversight to automate important decisions more safely and effectively. The company was founded in 2020 and supports millions of decisions each day for customers including Mercury, Monzo, Faire, and Pleo. It operates from offices in New York, Berlin, London, São Paulo, and Iași, and has raised $184M from investors including Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator.

Employment and privacy information

Depending on location, employment or engagement may be through Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The final entity will be confirmed during the offer stage.

During the application process, Taktile collects and processes personal data such as your name, contact details, CV, work history, education, and any other information you provide or that is gathered from public sources or references. This data is used to evaluate your application, communicate with you, meet legal obligations such as right-to-work checks, and, with your consent, consider you for future roles.

For applicants in the EU and UK, the legal bases used include pre-contractual steps at your request, legal obligations, and legitimate interest in assessing candidates. If an application is not successful, data is kept for 12 months after the hiring process ends unless longer storage is approved by consent. Information for successful candidates becomes part of employment records.

Depending on local law, you may have rights to access, correct, delete, restrict, or transfer your data, and to withdraw consent. Automated tools may assist with screening, but no final hiring decision is made only by automation. Data may be transferred to the United States, Germany, the United Kingdom, or Romania and protected by Standard Contractual Clauses or similar approved safeguards where required. By applying, you confirm that you have read and understood the Applicant Privacy Policy. Questions and rights requests can be sent to privacy@taktile.com.

Our stance

Taktile welcomes candidates even if they do not meet every listed requirement. The team aims to bring in people who add to its culture rather than simply matching it. Applications from people in groups that are often underrepresented in tech are strongly encouraged. The company also states its commitment to actively recognizing and opposing racism, sexism, ableism, and ageism, while supporting all gender identities and expressions and all forms of love.