ఉద్యోగ వివరణ

About KPMG Qatar

KPMG has operated in Qatar for almost 47 years, having started business there in 1977. It is now among the country’s most established and highly regarded professional services firms. The Qatar office has more than 350 professionals and partners, representing over 40 nationalities. The firm delivers Audit, Tax, and Advisory services for clients in Qatar, combining local delivery with global insight and proven best practices.

Business Unit Overview

KPMG’s Advisory division is one of the largest in the world and represents a major growth engine for the firm. Its work centers on the Finance Function and supports clients in addressing challenges related to growth, governance, and performance. The team helps organizations restructure, expand organically or through acquisition, and improve efficiency while adapting to a fast-changing business landscape.

Sub-Business Unit Overview: Managed Services

The Managed Services team provides dependable, efficient, and scalable operational support for client systems and business processes. By overseeing daily operations, tracking performance, and protecting service continuity, the team helps reduce operational risk, improve performance, and allow clients to stay focused on their strategic priorities.

Role Overview

The AMI Operator is tasked with carrying out SMOC operational work accurately, reliably, and on time. The position centers on managing work orders and protecting meter data quality through careful verification and validation. The role is essential to smooth operations by maintaining strong data integrity and following established procedures.

Key Responsibilities

Track, coordinate, and resolve work orders generated for rollout activities and day-to-day operations.
Carry out technical AMI support tasks such as reading, building, programming, installing, activating, inspecting, diagnosing, replacing, and routing meters.
Prepare technical daily reports related to SMOC operations within the required timelines.
Identify operational issues, investigate them, and support resolution efforts.
Provide support to supervisors and analysts whenever needed during execution of work processes.
Liaise with client departments, customers, contractors, and site teams as necessary.
Work with SMOC and AMI subsystems, along with related programs used for meter installation and complaint handling.
Maintain records and produce reports from SMOC and AMI subsystem data in line with client expectations.
Handle large volumes of data by tracking, sorting, updating, recording, and formatting reports appropriately.
Support Quality Assurance and Continual Improvement activities to help maintain ISO, Risk Management, and ISMS certifications.
Ensure all installation-section activities comply with client health and safety requirements.
Be available to work across all three shifts in a 24/7 operational setup.
Perform additional tasks as assigned from time to time.

Qualification and Experience

This role requires a technical diploma or degree in Computer or Software Engineering. Candidates should bring at least 3 years of relevant experience in a similar position, with practical exposure to various Operation & Maintenance applications. Experience handling electricity and/or water metrology is needed, along with the ability to communicate with end users to resolve issues, identify gaps, and gather data. Strong PC skills, including MS Office and other system applications, are essential. A basic understanding of meter communication issues is also required.

Working Conditions

The position is based in Doha Metropolitan Area and is fully onsite. It requires flexibility to work in a 24/7 environment across rotating shifts, including all three shifts.

Additional Information

No stipend or salary details were provided in the source. No vacancy count, joining date, application deadline, or duration was stated.

AMI Operator