Doorman

Role Summary

At Grand Hyatt Kochi, this position supports the Concierge function within the Rooms Division by helping ensure day-to-day operations run smoothly and efficiently. The role is centered on delivering dependable, high-quality service to guests and maintaining a consistently positive customer experience.

Key Contribution

The Doorman helps create a welcoming arrival and departure experience and contributes to the overall efficiency of front-of-house operations. A strong service mindset is essential, along with the ability to interact professionally with guests and team members.

Qualifications

Candidates should ideally hold a relevant degree or diploma in Hospitality or Tourism Management. A minimum of 2 years of experience in hotel operations is required. Strong customer service ability, clear communication, and good interpersonal skills are essential for success in this role.