Operations Scheduler

About the company

Crown Worldwide Group delivers mobility, relocation, logistics, and storage solutions to corporate and private clients across the globe. With more than 50 years of experience helping people move their lives, the company focuses on people-first service while continuing to invest in smart technology and international growth. It also places strong emphasis on diversity, inclusion, and responsible business practices through its corporate social responsibility efforts.

Crown Relocations LLC is hiring an Operations Scheduler in Dubai. Crown Relocations is the premium international moving brand in the UAE, with more than 40 years of industry experience. This role is central to coordinating local and international household goods and commercial moves, and it requires strong communication, careful attention to detail, and the ability to balance several priorities at once. The successful candidate will join a professional, dynamic, and diverse team with a strong record of performance.

What you will do

• Organize daily work schedules based on job urgency, customer commitments, and available resources.
• Coordinate staff, transportation, and materials in a way that improves efficiency, reduces cost, and strengthens productivity.
• Track services as they happen and follow up proactively so agreed commitments are met and customers remain satisfied.
• Anticipate upcoming needs, spot ways to shift resources, and work with partners to secure additional support when required.
• Maintain productive working relationships and clear communication with Move Managers, Crew Supervisors, service partners, and local vendors.
• Use company systems to manage customer files effectively and keep service updates recorded in real time for progress tracking.
• Take part in regular communication sessions, team meetings, and ongoing learning to strengthen performance and identify process improvements, cost savings, and cost avoidance opportunities.

What we are looking for

• Proven background in operations planning and scheduling.
• Strong commitment to operational excellence and outstanding customer service.
• Ability to prioritize work, manage time well, and meet strict deadlines in a busy, fast-changing, and sometimes high-pressure environment.
• Self-motivated, team-oriented approach with a positive attitude and willingness to support customer needs and business objectives.
• Good administration and organization capabilities, along with a sharp eye for detail.
• Practical, solution-focused mindset for decision-making and problem-solving.
• Strong analytical, interpersonal, communication, and presentation abilities.
• Comfort using computers, Microsoft Office, and scheduling software/tools.
• Awareness of cultural differences and sensitivity in working with diverse stakeholders.
• Excellent written and spoken English; knowledge of additional languages is an advantage.

What we offer

The selected candidate will receive a competitive package, full professional training, and entry into the Crown Shared Success Incentive Programme.

Company values

• Caring about people and their experience.
• Being determined to do the best possible work and keep improving.
• Being there for customers and colleagues when needed.
• Sharing knowledge across the team.
• Remaining open-minded to support innovation.

Equal opportunity

Crown is an equal opportunity employer and considers all qualified applicants without regard to race, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, military or veteran status, or any other legally protected characteristic. Applications are welcomed from candidates who are eligible to live and work in the designated geographical region. The company is committed to diversity, employee well-being, engagement, and development.