Records Evaluator

Role overview

The university is seeking a Records Evaluator to manage student education records and support registration-related operations. This position handles the entry of courses during registration, maintains record accuracy, and processes key academic documents throughout the term and at its close.

Key duties

• Maintain student education records and enter course data during registration periods.
• Process academic record updates such as name or address changes, along with end-of-term record workflows.
• Send electronic enrollment and degree files to the National Student Clearinghouse.
• Review academic credits and record transfer credits for incoming students.
• Handle schedule changes, including drops, adds, withdrawals from individual courses, and withdrawals from the university.
• Support the registration process and assist in its smooth implementation.
• Provide courteous in-person support to walk-in students and other clients, redirecting them appropriately when needed.
• Stay current on academic program updates and changes to the university catalog.
• Enter and manage information in the Banner system.
• Act as a technical point of contact between the Office of Student Records/University Registrar and the IT department.
• Prepare reports on academic standing, enrollment, withdrawals, and retention.
• Compile diploma-related information for graduating seniors and approved candidates.
• File education records and related documents accurately.
• Respond to student registration questions and individual service needs.
• Carry out additional duties as assigned.

Qualifications

• A bachelor’s degree is required.
• At least 3 years of prior administrative experience is required.
• Strong proficiency in Microsoft Office tools is essential.
• Prior experience with student information systems, particularly Banner, is required.
• Must follow FERPA requirements strictly and handle sensitive records with confidentiality.
• Should be able to work independently and manage multiple priorities effectively.
• Working knowledge of general office procedures and records management is expected.
• Planning and organizational ability is preferred.
• Must be able to work extended hours and juggle multiple tasks.
• Needs to remain focused until work is completed.

Preferred education

A master’s degree is preferred.