Associate Payment

About the Company

Commercial Bank of Qatar, established in 1975 and based in Doha, supports Qatar’s economic growth by delivering services across personal banking, business banking, government, international, and investment segments.

The organization emphasizes employee development, creating room for learning, career growth, and professional advancement. Its culture is designed to encourage innovation, healthy work-life balance, and strong performance.

Role Overview

This position is responsible for checking and handling payment requests received from different internal channels across the bank.

Core Duties

• Work mainly as a back-office support function with a strong focus on internal service delivery.
• Ensure accuracy, control, and efficiency across all processing activities.
• Identify training needs beyond the line manager’s recommendations and maintain productive working relationships across teams.
• Support cost control by helping avoid unnecessary expenditure and wastage.
• Review files received through Documentum and process payments in line with the standard operating procedure.
• Examine documents and raise requests when information is incomplete, following SOP guidelines.
• Validate online payments that land in the error queue and format them according to SWIFT requirements.
• Create SWIFT messages for manual payment transactions as required by SOP.
• Set up standing orders based on requests from branches.
• Prepare manager’s cheques for client requests.
• Index branch-submitted documents and inform dealers about high-value transactions as per SOP.
• Prepare accounting entries for AML-rejected payments and route them to the approver for review and action.
• Coordinate with branches to resolve and close pending queries.
• Make sure payment items are completed within the cut-off time and suggest process improvements to the line manager.
• Assist with user acceptance testing for system or process changes when required by internal policy.
• Perform regular reconciliation of suspense and GL accounts and ensure receivables and payables are properly reflected.
• Handle PRIME postings manually when required.
• Process transaction vouchers received from internal departments.
• Receive and verify posting and payroll documents.

Key Internal Interfaces

Dealers, relationship managers, branches, and other internal operations teams.

Competencies and Working Style

• Flexibility and adaptability in a changing environment.
• Creative thinking and willingness to improve existing processes.
• Sound judgment and decision-making ability.
• Dependable, organized, and able to plan work effectively.
• Strong sense of initiative, urgency, and responsibility.
• Ethical conduct, integrity, and commitment to values.
• Analytical problem-solving and results-oriented thinking.
• Focus on quality, productivity, and continuous self-development.
• Ability to think strategically and work with a clear sense of vision.

Why Join Commercial Bank

• Recognized among the region’s leading digital banking brands in 2024.
• Exposure to a digital-first workplace that uses modern tools and technology.
• Opportunity to build international connections and gain global exposure.
• Supportive environment that values employee well-being and work-life balance.
• Competitive pay and benefits package.
• Inclusive culture that values diversity, equity, and different perspectives.

Additional Information

Only shortlisted candidates will be contacted. The bank may change, withdraw, or close this vacancy at any time without prior notice.