Dispatch Coordinator / Dispatcher

Role overview

The Regional Dispatch Coordinator I is part of a regional execution team focused on delivering reliable scheduling, loading support, and inventory management for Mansfield’s full truckload (FTL) deliveries. The position helps keep customer-managed tanks at appropriate fuel levels, plans deliveries in the most efficient way possible, and supports the company’s supply and carrier-loading activities while aligning with broader business strategy.

A hybrid schedule becomes available after training is finished: 3 days onsite and 2 days working remotely.

Inventory management

• Track assigned customers’ tank readings on an ongoing basis.
• Plan delivery timing using current fuel levels and average daily consumption.
• Watch market trends and shift delivery timing when needed to support customer needs and improve purchasing opportunities.
• Record any customer-specific inventory instructions or requests.

Logistics coordination

• Arrange, coordinate, and oversee FTL freight movement from terminal groups to customer sites.
• Develop productive carrier relationships to support more efficient and profitable freight coordination.
• Apply terminal sourcing changes in response to arbitrage opportunities.
• Work independently and make timely decisions within established guidelines.
• If a carrier rejects an order or cannot meet the delivery needs, secure an alternate option so the customer’s requirements are still met.
• Help resolve retention-related issues quickly.
• Complete load confirmations every day without exception.
• Complete delivery confirmations every day without exception.

Supply execution support

• Handle carrier calls and emails professionally and efficiently while giving loading guidance based on set criteria and thresholds.
• Carry out supply plans generated by optimization tools and market conditions.
• Coordinate with Supply to maintain contract compliance.
• Review and correct carrier lifting accuracy.

Additional duties

Other responsibilities may be assigned as needed.

Position requirements

Education: A high school diploma or equivalent is required. A bachelor’s degree is preferred.

Experience: At least 1 year of experience in dispatching or supply chain is preferred. Petroleum industry experience is also preferred.

Tools and skills: Strong working knowledge of Microsoft Office is expected.

Work style and abilities: The role calls for the ability to multitask, make financially significant decisions in a fast-moving setting, adapt to constant change, shift quickly between urgent tasks, and communicate clearly with all stakeholders.

Work environment

• Hybrid work is available after training, with 3 days in the office and 2 days remote.
• The job involves sitting for long periods.
• Hand and finger dexterity is needed to use a keyboard, mouse, and other computer equipment.

Equal opportunity

All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.