Facilities Analyst

Role overview

The Facilities Analyst is responsible for delivering dependable facility support across the site, while helping maintain a safe and healthy environment for everyone in the building.

Core duties

• Handle facility service requests assigned by the manager.
• Coordinate maintenance-related requests, including preventive maintenance, equipment logs, and time records.
• Help obtain suitable and competitive quotations from vendors for upcoming work.
• Serve as the primary contact for vendors at the assigned site, including security, cafeteria, and custodial providers.
• Track vendor performance and work to improve delivery and service quality when needed.
• Support the resolution of operational issues by using corrective measures or extra resources as directed by the line manager.
• Keep complete and accurate records for active projects, such as quotations, material expenses, subcontractor labor, receipts, delivery notes, and completion reports.
• Work with relevant contacts to support all building and equipment certifications required by local law.
• Supervise subcontractors on site when required.
• Carry out and document routine inspections across the buildings on daily, weekly, fortnightly, monthly, quarterly, and yearly schedules to maintain safety and compliance.
• Complete stock audits and asset inventory checks as assigned by department leaders.
• Carry out minor repairs, including replacing overhead bulbs, supporting fire safety measures, repairing desks and office chairs, and addressing basic plumbing issues.
• Organize and oversee emergency drills as needed.
• Ensure the proper display of signage throughout the buildings.
• Confirm that first aid supplies are always adequately stocked.
• Oversee incident and accident investigations and recommend corrective action where appropriate.
• Process card access requests and changes, and monitor access activity across the site.
• Handle additions and terminations in access control systems.
• Monitor CCTV cameras and act as the contact point when footage must be retrieved.
• Track access terminations and update reports for all locations, including disabling cards for 90 days or more.
• Update training room schedules for the assigned site.
• Respond to facility tickets assigned each day.

Education and experience

• A Bachelor’s Degree, First Degree, Trade/Vocational School certificate, or an equivalent qualification is required.
• Applicants should have at least 4 years of experience in a comparable role.
• Working knowledge of the MS Office Suite is needed.
• Basic certification in electrical and plumbing is an advantage.
• Having access to a vehicle is also an advantage.

Additional requirements

• Flexibility to work shifts when needed.
• Willingness to work beyond standard hours, including night shifts.
• Ability to report to different work locations if required.
• The role involves frequent standing, reaching, bending, sitting, and walking during the shift.
• Occasional lifting, pushing, or pulling of objects up to 35 lbs may be required.
• Manual dexterity and visual sharpness are necessary to use tools and equipment safely.
• Good visual acuity is required for reviewing data and working on a computer screen.

Application note

Applications submitted without a CV will not be processed.