Training and Development Officer

About the Role

A professional membership organisation is looking for a proactive and well-organised Training and Development Officer to support its professional development function. This is a home-based position with occasional travel across the UK.

The role sits within a team that delivers a broad range of learning and development activity for members and stakeholders, including online sessions, in-person workshops, mentoring and other professional development initiatives. You will work closely with volunteer trainers, internal colleagues and working groups to help ensure every activity runs smoothly and meets a high standard.

This is a permanent, full-time role of 35 hours per week. The salary is £27,851 plus benefits, including 30 days’ holiday, bank holidays and a pension scheme.

Key Responsibilities

• Plan, coordinate and schedule a yearly programme of online and face-to-face training and development events.
• Identify and arrange suitable venues throughout the UK for training activities.
• Provide administrative and technical assistance for both virtual and in-person sessions.
• Support trainers and presenters before, during and after each event.
• Handle delegate registrations and serve as the main contact for attendee questions.
• Prepare and coordinate promotional materials to support attendance and awareness.
• Keep trainer records up to date and assist with recruiting and onboarding new trainers.
• Help organise trainer development activity and contribute to continuous improvement work.
• Oversee recorded learning content, including publishing and promoting it through digital channels.
• Collect, review and summarise delegate feedback to inform future improvements.
• Support volunteer working groups by arranging meetings, preparing agendas and producing minutes.
• Maintain accurate documentation and records in organisational systems.
• Contribute to wider professional development projects and organisational initiatives as needed.

Essential Requirements

• Strong written and verbal communication skills.
• Previous experience in event coordination, training delivery, learning support or programme administration.
• Well-developed organisational ability with confidence managing several tasks and deadlines at once.
• High attention to detail and the ability to maintain precise records.
• Excellent customer service and stakeholder management capability.
• Experience working with volunteers, members, trainers or external stakeholders.
• Solid IT skills, including Microsoft Office, Teams, Zoom, SharePoint and online survey tools.
• Comfortable working independently in a remote setting while staying connected with colleagues.
• Desirable background in a membership organisation, professional body, charity or not-for-profit environment.
• Desirable experience supporting training, learning and development, or professional education programmes.
• Desirable familiarity with event management systems, CRM platforms or learning management systems.
• Desirable experience interpreting feedback and performance data to improve services.

Additional Information

The position involves occasional travel within the UK for events, meetings and stakeholder engagement.

The organisation is an equal opportunity recruiter and welcomes applications from candidates from all suitably qualified backgrounds.

If you are interested, please submit your CV for consideration. Only shortlisted candidates will be contacted, and if you have not heard back within 10 working days, your application should be treated as unsuccessful on this occasion.

The recruitment business represents this vacancy on behalf of the client.

About the Employer

The recruiting firm is a UK-based specialist recruiter focused on membership and professional body roles, with experience across permanent, temporary, interim and executive search assignments for trade associations, regulatory bodies, political organisations and related sectors.