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About the Role

Formula 1 is seeking a Receptionist for its London office to join the Facilities Management team on a 12-month fixed-term contract. Reporting to the Front of House Supervisor, the position is focused on delivering a polished reception experience and broader front-of-house support in a premium corporate setting.

Formula 1 is driven by innovation and by the people who help create its global sports and entertainment experience. The organisation brings together teams across engineering, broadcast, legal, logistics, security, events, commercial, media rights, marketing and communications to support the sport and its wider impact.

Key Duties

Welcome visitors and employees in a professional, friendly and courteous manner.
Provide refreshments to invited guests and arrange secure storage for personal belongings when needed.
Manage visitor, employee and contractor access passes for F1 HQ in line with internal procedures.
Answer incoming calls promptly, professionally and with discretion.
Handle incoming emails efficiently and escalate concerns to the Front of House Supervisor where appropriate.
Assist the Front of House Supervisor with ad hoc requests from senior stakeholders, including administration, catering and concierge support for VIP visitors.
Arrange meeting and room bookings, maintain calendars and coordinate with staff regarding changes and guest visits.
Support catering, VIP meeting room preparation and event set-up.
Help with event delivery alongside the Front of House team.
Coordinate incoming and outgoing post, including DHL, Addison Lee and Royal Mail bookings, while maintaining attention to post security.
Prepare Purchase Order Requests and process Purchase Orders through the company Purchase to Pay system for SJM goods and services.
Book taxis as required and keep related records and invoices updated.
Raise building and cleaning issues with the facilities team.
Assist with catering, stationery and stock control, along with other occasional purchases.
Liaise with on-site cleaners and other service providers as needed.
Support departmental administration, including credit card and petty cash reconciliation.
Record and escalate incidents, accidents and significant near misses to Health & Safety.
Distribute race passes and uniforms before race weekends.
Build and maintain strong working relationships with key stakeholders.
Serve as a Fire Warden.
Provide VIP à la carte support for the CEO and guests when required.
Assist the CEO office with ad hoc administration, post and courier queries, bookings, and meeting room changes.
Work in line with discretion, security and access control procedures, as well as etiquette standards.

Required Experience and Skills

Strong administrative capability.
Confident use of Microsoft Office tools, including Outlook, Word, Excel and Teams.
Experience with document formatting and editing.
Background in corporate hospitality.
Logistics coordination experience is helpful but not essential.
Prior receptionist experience in a fast-moving, premium corporate environment.
Excellent interpersonal and communication skills.
Ability to juggle multiple tasks and prioritise effectively.
High attention to detail.
Comfortable working to deadlines.
Ability to anticipate the needs of guests and colleagues.
Additional language skills.
Familiarity with Canva or Photoshop.
A service-focused approach with flexibility, initiative and a practical mindset.

Benefits

Private healthcare coverage.
Dental care support.
Four Grand Prix paddock passes each season.
Enhanced maternity and paternity leave, along with family planning policies.
Complimentary staff shuttle service to and from nearby train stations around Biggin Hill.
Free healthy snacks at the office.
Subsidised canteen in Biggin Hill offering breakfast and lunch.
25 days of annual leave plus 8 bank holiday days, along with a Christmas closure period.
Learning and development support with opportunities to request role-related training.
Discounts on F1 merchandise.
Discounted access to F1 experiences such as F1 Arcade and F1 Drive.
Access to the Perkbox benefits portal and additional perks.

Additional Information

This is a full-time, on-site position based in London, England, United Kingdom. The role sits within the Corporate division and is designed for someone who thrives in a high-standard service environment and can support both day-to-day reception activity and broader office operations.

Receptionist

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