Executive Assistant & Operations Generalist

Overview

DMK Tribe is looking for a part-time Executive Assistant & Operations Generalist who will work closely with the founder and help relieve him of day-to-day operational work. The position is designed for someone who can handle a broad mix of responsibilities across finance administration, people operations, executive support, AI-enabled operations, client communication, and team coordination. The role is expected to grow from part-time into full-time as responsibilities expand.

About the Company

TAS Digital is a fast-growing European agency serving e-commerce brands around the world. The team works remotely and values continuous learning, collaboration, high standards, and mutual support. The environment is built around strong client partnerships, strong internal relationships, and the freedom for team members to do their best work while contributing to shared goals.

Role Summary

This position is based in Malta and sits directly alongside the founder. It is a high-trust, hands-on role for someone comfortable managing a wide variety of operational tasks. Success in the role means creating more space for the founder to focus on sales and business growth.

Finance and Invoicing

• Track down and organise invoices for software subscriptions and contractors.
• Keep an eye on Stripe for failed customer payments and coordinate follow-up.
• Work with the external bookkeeping and payroll provider in Malta.
• Handle expenses through Revolut Business.
• Assist with monthly payroll processing and VAT compliance.

Executive Assistance

• Manage calendars and coordinate travel and accommodation arrangements.
• Sort and prioritise the founder’s inbox, and draft replies when needed.
• Prepare for meetings, capture notes, and follow through on action items.
• Support general personal-assistant tasks as required.

HR and People Operations

• Create and maintain standard operating procedures across the agency.
• Coordinate onboarding for new contractors.
• Help draft contracts and support compliance processes.
• Contribute to company culture and assist with team initiatives.

AI Operations

• Develop deep working knowledge of Claude, including Cowork mode, and other AI tools.
• Build skills, automations, website-related workflows, and other process improvements in Claude Cowork to help the team move faster.
• Keep internal AI playbooks current and useful.

Team and Vendor Coordination

• Coordinate with team members to update the website, resolve minor issues, and remove operational blockers.
• Set up and review calls from Upwork and Fiverr for freelancer and contractor sourcing.
• Use a practical understanding of e-commerce marketing and creative roles when screening candidates.

Sales and Client Communication

• Meet clients and prospects both online and in person on the founder’s behalf.
• Act as the first point of contact and screen prospects before they reach the founder or sales team.
• Run initial discovery conversations to check fit and gather key details.
• Handle routine questions about invoicing, payments, and finance in a professional manner.
• Represent the agency with confidence, polish, and trustworthiness.

What the Company Is Looking For

The ideal candidate has experience in executive assistance, operations, HR, or office management, and is comfortable juggling varied responsibilities. Strong administrative ability, excellent English, and a calm, professional approach in client-facing settings are important. The role also calls for familiarity with AI tools, web design, communication, and an openness to learning Claude Cowork in depth. Exposure to digital marketing, e-commerce, or agency environments is a strong advantage.

What You’ll Gain

• A clear pathway from part-time into full-time as the position grows.
• Direct access to the founder with substantial ownership and little bureaucracy.
• Access to courses and learning support to strengthen your skills.
• Hands-on experience with modern AI tools, automations, and workflows.
• Exposure to eCommerce growth, advertising strategy, and agency operations from the inside.
• Opportunity to help shape company culture and internal processes.
• A low-ego, collaborative working environment.

Additional Details

This is a remote role, with the location listed as Malta, OH. The job starts as part-time and is intended to move into full-time over time. No fixed salary, stipend amount, notice period, or number of openings was provided in the source.