Lead Coach

Role overview

The Lead Coach reports to the General Manager and serves as the coaching lead for the team. The position combines direct coaching with leadership responsibilities focused on building a strong, high-performing coach group and delivering an outstanding experience for members.

The role includes roughly 25 coaching hours each week across 5 working days, plus 15 hours of administrative and leadership work. Two days off are provided each week, and one working day must fall on a weekend.

Key responsibilities

• Coach around 25 hours per week according to the schedule set by the General Manager.
• Observe and assess coaching candidates during shadow sessions.
• Onboard new coaches and make sure they understand the company’s systems and operating processes.
• Review new coaches to confirm they successfully complete the new coach point and rover evaluation before taking regular shifts.
• Partner with the General Manager to plan coach pairings and groupings that create the best possible member experience.
• Evaluate current coaches every month and hold recurring one-on-one meetings to review performance and development plans.
• Coordinate additional evaluations and learning opportunities with the Area Trainer.
• When assigned to lobby shifts, deliver a strong lobby experience for members and trial visitors, follow the trial experience process, build parent relationships, and bring energy to the environment.

Schedule

The work pattern includes 25 coaching hours over 5 days, along with 15 administrative hours, and 2 days off each week. One weekend day is required. Administrative and leadership hours will be placed during the week based on the General Manager’s schedule.

Qualifications and profile

• Highly organized and able to manage multiple priorities.
• Emotionally steady and balanced.
• Self-driven and internally motivated.
• Committed to high standards.
• Enthusiastic and passionate about the work.
• Professional in approach and behavior.
• Strong leadership capability.
• Positive and collaborative team player.
• Skilled at mentoring others.
• Effective as a teacher and coach.

Impact of the role

This position plays a major part in improving the business by helping create a 5-star member experience that supports retention. It also contributes to the broader community by helping children build confidence and self-efficacy that can support them throughout life.

About the organization

The company is a private child development training center serving children from walking age through 11 years old. Its programs focus on brain, physical, and character development through a science-based curriculum delivered by trained professionals and designed with parents in mind.

Additional information

This is a franchise-operated role. The franchise is independently owned and managed, and applications are handled directly by the franchisee rather than corporate leadership.

Compensation and benefits

The pay range for this role is $20.00 to $30.00 per hour.

• Chance to grow into advanced roles
• Training and development support
• Wellness resources
• Competitive compensation