- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 1周前
- Work mode
- 在办公室
- 学历
- CCNA/CCNP
- Eligibility
- Candidates with Cisco routing and switching experience, relevant certifications, and the ability to work in rotational shifts are suitable for this role.
- Resume
- Required to apply
Where you'll work
职位描述
Role overview
Capgemini is hiring for an R&S role in Bengaluru, Karnataka. The position focuses on network operations and support for Cisco routing and switching environments.
What you will do
- Handle incident management work, including detailed network troubleshooting and sharing root-cause analysis.
- Support Cisco router and switch environments in a NOC setting.
- Work on Layer 2 and Layer 3 issues such as STP, EIGRP, OSPF, and BGP.
- Diagnose and resolve problems on Cisco hardware, including ISR routers and Catalyst switches.
- Troubleshoot Cisco routing/switching issues as well as SD-WAN and Cisco Meraki-related problems.
- Operate in a 24/7 rotational shift schedule.
Requirements
- Practical experience with Cisco routers and switches is required.
- Hands-on exposure to ISR routers and Catalyst switches is expected.
- Strong knowledge of Layer 2 and Layer 3 network protocols and troubleshooting methods.
- Experience supporting Cisco network devices in a NOC environment.
- Good communication skills are important for the role.
- CCNA or CCNP certification is mandatory.
- Basic awareness of ITIL processes is needed.
Additional information
This is a full-time, onsite opportunity based in Bengaluru.
The role involves in-depth incident handling and producing RCA reports as part of operational support.