About
Retail management professional with 20 years of experience in sales, operations, inventory control, merchandising, and team leadership. Experienced in driving store performance, improving customer satisfaction, and leading high-performing retail teams.
Experience
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Store ManagerPantaloonsFeb 2016 – Present
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Department ManagerReliance Retail LTD.Apr 2014 – Feb 2016
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Department Manager – Retail OperationsRitu Wears Family and FashionAug 2011 – Mar 2014
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Team Leader – Retail OperationsRitu Wears Family and FashionAug 2005 – Jul 2011
Education
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Bachelor of ArtsDelhi University2014
Skills
🗣️ Languages
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English · Fluent
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Hindi · Fluent
🏆 Achievements & awards
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Best Store Award in Omni Online · 2024
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Best shrinkage control store · 2025
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Certified in Super Store Coach · 2024
Recognition from Aditya Birla Centre for Retail Excellence.
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Best Department Manager Award at Pantaloons · 2018
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Best Innovation talent (kaizen) Award at Pantaloons · 2018
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Best Team Leaders Award during Floor Management
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Best TL of the Month – Jan'11 (North Zone) · 2011
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Best Cashier Award in Ritu Wears
🎯 Hobbies & interests
- travelling and spiritual books