Shobitha N

About

Highly organized BCA graduate with experience in customer support, quality assurance, and operational coordination. Interested in Talent Acquisition and Recruitment, with strengths in communication, documentation, and process accuracy.

Experience

• Customer Experience Support
  Alorica
  Jan 2026 – May 2026
• Quality Assurance Analyst Intern
  Appli
  Mar 2025 – Apr 2025

Education

• Bachelor of Computer Applications
  Don Bosco College
  Computer Applications · 2022 – 2025

Skills

• Communication
• Adaptability
• Time Management
• Problem Solving
• Attention to Detail
• MySQL
• VS Code
• Data entry
• Resume Screening
• Google Sheets
• Team Collaboration
• Report preparation
• Interview Scheduling
• Record Management
• Stakeholder Coordination
• Excel
• Applicant Tracking
• Process documentation
• PowerPoint
• Candidate Coordination
• Ms Word
• BrowserStack

Projects

• E-Commerce Store Analysis
  Power BI

  Interactive dashboard to analyze e-commerce sales data and business performance with customized visualizations, data modeling, table joins, calculations, filtering, and drill-down analysis.

Courses & certifications

• Microsoft Power BI Data Analyst Associate (PL-300)
• Google Data Analytics Professional Certificate
• Introduction to Applied Data Science with Python