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About the Role

This role offers an excellent opportunity to join a rapidly growing company with substantial earning potential, starting at an hourly wage between $14.00 and $14.45. The Account Manager position serves as a vital foundation for career advancement within the company, with many higher-level leaders having been promoted from this role.

Key Responsibilities

Manage a dedicated portfolio of rental accounts by fostering strong, lasting customer relationships.
Perform early-stage collection activities on accounts 1 to 6 days overdue, meeting daily and weekly collection targets.
Maintain account performance and secure payment agreements using the company’s account management tools.
Execute scheduled routes including deliveries, pickups, and account follow-ups efficiently.
Provide exceptional, white-glove customer service both in-store, via phone, and during in-home visits.
Contribute actively to sales by generating new rental agreements and supporting overall sales growth.
Safely transport, install, and handle rental merchandise in store and at customers' homes.
Ensure showroom presentation standards and company vehicle cleanliness and maintenance are upheld.
Comply with all company safety and operational standards.

Qualifications

Completion of high school diploma or its equivalent.
Minimum age of 18 years.
Possession of a valid driver’s license with a clean driving record.
Excellent communication and customer service abilities.

Physical Demands

Capability to lift and move heavy merchandise safely.
Ability to operate a box truck responsibly.
Comfortable with prolonged periods of standing and driving.

Schedule and Work Environment

Full-time employment, working Monday through Saturday.
Sunday and one additional weekday off weekly.
Physically demanding role including lifting, bending, and standing for extended periods.

Employee Benefits

Opportunities for swift growth and career advancement within the company.
Weekly pay cycles for consistent income flow.
Paid time off provided.
Medical, dental, vision, life, and disability insurance plans.
Competitive 401(k) retirement plan featuring company matching contributions.
Access to Flexible Spending and Health Savings Accounts.
Additional supplemental and voluntary insurance options available.

Equal Opportunity Statement

The employer is committed to maintaining a discrimination-free workplace, considering all applicants without regard to race, religion, national origin, gender identity, age, veteran status, and other protected categories compliant with federal, state, and local laws.

Account Manager

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