Account Manager - Netsuite

About the Role

As a Mid-Market Account Manager specializing in Netsuite, you will nurture and grow relationships with a portfolio of around 80 existing Netsuite clients. Your main responsibility will be to understand client needs deeply, support their success, and identify opportunities to enhance sales within those accounts. Acting as the primary contact, you will coordinate internally to ensure service excellence and meet sales goals alongside mentoring Emerging Account Managers.

Key Responsibilities

• Develop and maintain strong C-level relationships with customers, clearly communicating Netsuite's value proposition.
• Collaborate effectively with the wide Netsuite partner ecosystem to deliver integrated solutions.
• Consistently achieve and surpass sales targets by renewing contracts and cross-selling additional modules and services within assigned territories.
• Mentor junior and Emerging Account Managers, assisting with business reviews and Netsuite systems education.
• Work collaboratively with internal teams and external partners to provide value-added solutions including solution consulting and customer success initiatives.
• Lead Annual and Quarterly Business Reviews to spot upsell potential aligned with Netsuite’s Suite Success framework.
• Manage sales pipeline actively, ensuring accurate forecasting aligned with monthly and quarterly targets.
• Oversee Netsuite CRM usage including opportunity, renewal, and customer data management.
• Travel as needed to support client engagements.

Qualifications and Experience

• Proven determination to excel and consistently exceed sales KPIs.
• Strong sales track record with experience targeting C-level executives and business owners.
• Analytical thinker with proficiency in Excel and structured sales processes.
• Skilled in conducting ROI-oriented discussions and confident in delivering presentations with PowerPoint.
• Excellent collaborator with keen attention to detail and a strong sense of urgency.
• Experience across industries such as software, telecommunications, media, or recruitment is welcomed; a positive attitude is paramount.

Additional Information

This position corresponds to Career Level IC2.

Oracle integrates data, infrastructure, applications, and expertise to innovate across industries and improve lives worldwide. With AI embedded throughout our cloud offerings, we empower customers to shape a better future. We champion diversity and strive to make our workforce inclusive, offering flexible benefits, medical plans, life insurance, retirement options, and community volunteer programs.

We welcome applicants with disabilities and provide accommodations upon request. Oracle is committed to equal opportunity employment regardless of race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, or any legally protected characteristic. We also consider applicants with arrest and conviction records where applicable laws permit.