Admin Manager

Job Overview and Responsibilities

This role involves managing the assigned healthcare center's sales and overseeing the counseling team's conversion rates. You are expected to inspire and maintain a positive atmosphere within the team and handle leave schedules for the center manager, operations manager, and counselors. Close collaboration with call center management is required to boost walk-in customers. Maintaining treatment standards, client satisfaction, cleanliness, and managing physical center upkeep and cost efficiency also fall under your supervision.

Operational Duties

• Manage stock for products and consumables, ensuring minimal waste.
• Coordinate staff recruitment and transfers with corporate management as well as work with the HR department regarding employee paperwork including hiring and exit formalities.
• Handle any center-related issues including discrepancies with cash handling, package manipulations, staff discipline, grooming standards, and client relations. Accountability for these matters rests fully with the Admin Manager.
• Monitor centers with weaker performance closely and ensure timely submission of all required reports.
• Serve as the primary contact for collecting and forwarding information and reports from assigned centers to higher management or corporate offices.
• Organize local marketing campaigns aimed at increasing walk-in traffic.