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About Doxim

With over 25 years of expertise in print, mail, and digital communications, Doxim has supported more than 1,500 clients in achieving their organizational objectives through superior communications management solutions. The company is distinguished by its strong team culture, significant industry influence, and opportunities for career advancement.

Role Overview

We are looking for a meticulous and enthusiastic Billing Specialist to enhance our billing team. This role entails comprehensive accounting tasks such as invoicing, managing accounts receivable, collections, payment processing, and account reconciliations. It offers a great opportunity for an accounting professional aiming to advance their career within a supportive and growth-focused setting.

Key Responsibilities

Generate and process precise customer invoices using the accounting system, ensuring consistency with supporting documents.
Maintain accurate accounts receivable records and customer account files.
Resolve billing discrepancies and respond to client inquiries through investigation and analysis.
Engage with clients on invoice errors, including overbilling or underbilling issues and other account concerns.
Provide internal support by addressing accounts receivable questions from coworkers and stakeholders.
Examine accounts receivable aging reports and proactively follow up on outstanding debts to ensure prompt collection.
Post customer payments received via cheques and electronic funds transfers accurately and efficiently.
Conduct collection efforts by phone and email to recover overdue payments.
Assist in month-end processes, including accounts receivable and general ledger reconciliations.
Carry out additional accounting and administrative tasks as assigned.
Exhibit professionalism, integrity, and accountability representing the company and supporting its business goals.

Qualifications and Experience

Diploma or degree in Accounting, Finance, or related fields.
At least three years of relevant accounting experience, with preference for accounts receivable or billing roles.
Familiarity with Microsoft Dynamics GP (Great Plains) accounting system.
Advanced proficiency in Microsoft Excel.
Keen attention to detail and strong focus on accuracy.
Excellent organizational and time management skills to meet deadlines consistently.
Ability to work autonomously with minimal supervision.
Effective verbal and written communication skills.

Preferred Skills

Experience with account reconciliations and month-end closing procedures.
Competence in managing collections and handling customer account inquiries.
Knowledge of ERP and accounting systems operating in fast-paced environments.

Why Choose Doxim?

Flexible work settings including fully remote, office-based, or hybrid across multiple regions.
Comprehensive benefits coverage from day one, encompassing healthcare and employer-matched retirement plans.
Strong commitment to internal talent development, promising career growth.
Generous paid time off policy that encourages rest and recharge.
Employee referral program offering bonuses for referring qualified candidates.

Important Notes

Doxim values candidate security and warns against recruitment scams. Official communications will only come from @doxim.com email addresses. Their hiring process includes live interactions like video calls or in-person interviews. They do not charge candidates any fees at any stage of hiring.

Billing Specialist