Circulation Clerk

Position Overview

The Racine Public Library serves as an educational institution dedicated to community service. Employees are expected to adapt to change, demonstrate leadership when required, and foster a positive experience for both the public and colleagues. Job duties may evolve in line with community needs.

Core Responsibilities

• Provide excellent customer service to library patrons by addressing inquiries and assisting with processing library materials.
• Handle circulation tasks including checking items in and out, placing holds, managing payments and account disputes, and registering patrons for library cards.
• Manage sorting, shelving, and maintaining the organization of library collections using automated tools such as the RFID sorter and automated material handler.
• Offer patron support with library equipment including printers, microfilm readers, photocopiers, scanners, and fax machines.
• Perform assigned circulation duties and participate on library teams as needed under supervision.

Physical and Work Environment

• Must be capable of lifting up to 60 pounds and standing for periods of up to four hours with breaks.
• Responsibilities involve physical tasks such as walking, stooping, kneeling, crouching, balancing, reaching, handling materials, and operating book carts.
• Work environment involves interacting with the public, exposure to noise and stress during busy periods, and managing high volumes of library materials.

Qualifications

• Minimum requirement of a high school diploma or equivalent.
• Preferred experience includes previous library work, customer service experience, and bilingual proficiency in Spanish and English.
• Required skills include the ability to sort materials correctly, stamina for physical demands, adaptability in stressful situations, strong problem-solving using good judgment, and professional communication skills with the public and staff.

Additional Information

This part-time role offers 20 to 24 hours weekly with schedules including evenings and rotating weekends based on department needs. Reliable attendance is essential. The position adheres to equal opportunity employment policies and provides reasonable accommodations for qualified individuals under the Americans with Disabilities Act. Duties and job descriptions may be amended at City of Racine's discretion.