Customer Service Representative

About the Role

A Financial company in Madisonville, TN is seeking a Customer Service Representative to provide support and assistance by handling various communication and clerical tasks.

Key Responsibilities

• Handle incoming telephone calls professionally.
• Record calls and detailed customer information accurately into the organization's database.
• Manage cash transactions appropriately.
• Organize and file paperwork efficiently.
• Make outbound calls to customers concerning loan matters.
• Perform additional duties as required to support daily operations.

Candidate Requirements

• Prior experience working in an office environment.
• Demonstrated stable work history with a minimum of two years at previous employment.
• Typing proficiency of 30 to 40 words per minute.
• Familiarity and competence with Microsoft Office applications.

Shift Details

• First shift schedule from 8:30 AM to 5:30 PM.
• Part-time position.