Executive

Job Overview

The candidate will be accountable for handling back office tasks related to US Property & Casualty (P&C) client operations, including mid-term changes, endorsements, coding, and correspondence management.

Key Responsibilities

• Execute transaction processing in compliance with client Service Level Agreements (SLAs).
• Follow detailed desktop procedures to ensure accuracy and consistency in transaction handling.
• Meet assigned performance targets aligned with SLA requirements.
• Maintain high-quality standards for transactions as per predefined parameters.
• Operate effectively under strict deadlines while aiming to exceed process metrics and customer satisfaction benchmarks.

Additional Information

This role demands dedication to quality, timeliness, and adherence to client guidelines in a fast-paced work environment.