- خبرة
- أي
- مرتب
- —
- الوظائف الشاغرة
- 1
- تم النشر
- لا مزيد من التفريغ
- وضع العمل
- العمل من المنزل
- سيرة ذاتية
- مطلوب للتقديم
المسمى الوظيفي
Role Overview
As a Remote File Clerk, your main responsibility is to maintain the integrity and organization of digital files, ensuring records are precise, systematically arranged, easy to search, and compliant with regulatory requirements. You will support several teams by processing incoming documents, verifying their completeness, applying consistent naming standards, organizing files in the correct repositories, and maintaining a detailed and audit-ready record of document receipt and handling.
Key Duties
- Collect files from shared inboxes, online portals, internal ticketing platforms, and cloud directories.
- Verify document types, ensure all required fields, signatures, and attachments are present.
- Index documents using predefined metadata such as client or project identifiers, dates, categories, versions, and regional information.
- Implement standardized file naming and directory structures.
- Convert files as necessary (merging or splitting PDFs, transforming images into PDF, compressing, labeling versions).
- Manage controlled document libraries distinguishing final, draft, and archived items, including applying retention labels.
- Conduct daily quality checks for duplicates, incorrect filing, missing pages, or poor-quality scans.
- Identify exceptions, route them to relevant personnel with detailed notes, and keep error logs up-to-date.
- Contribute to continual process enhancements to minimize document rework.
- Handle sensitive data securely with strict access limitations, enforce retention schedules, legal holds, and archival or deletion protocols.
- Assist audits by quickly retrieving documents and documenting chain-of-custody procedures.
- Collaborate with departments such as HR, Finance, Operations, Legal, and Customer Service to clarify document requirements and provide status updates on workflow and issues.
Tools Commonly Utilized
- Cloud storage platforms like Google Drive, SharePoint, Dropbox.
- Document management tools such as Adobe Acrobat or equivalents.
- Spreadsheet software and task management platforms including Jira, Asana, or ServiceNow.
- E-signature solutions and standard office productivity applications.
Performance Metrics
- Accuracy rate relating to errors in metadata or misfiling.
- Speed from document receipt to filing completion.
- Managing backlog and daily processing volume.
- Audit retrieval speed and thoroughness.
- Adherence to compliance measures including access control and retention tagging.
Qualifications
- Prior experience in records management, administrative support, clerical roles, or document control is preferred.
- Strong attention to detail with consistent application of naming and filing protocols.
- Ability to handle confidential information with discretion and adhere to strict operational procedures.
- Basic computer literacy including familiarity with file systems, spreadsheets, PDFs, and collaboration tools.