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About Datacom and the Role

Datacom partners with organizations across Australia and New Zealand to positively impact communities by leveraging technology to foster innovation and growth. We are currently seeking a Junior Application Engineer to join our Local Government Product Engineering team, helping develop our enterprise resource planning (ERP) product, Datascape.

This collaborative team takes great pride in delivering quality software that benefits the communities our customers serve. Designed for professionals early in their engineering careers, this role offers an excellent opportunity to learn and grow by working alongside seasoned engineers on a significant enterprise product.

Your primary focus will involve configuring customer solutions using our proprietary low-code platform with increasing responsibility in delivery as your skills advance. We value strong technical fundamentals, curiosity, and eagerness to learn over prior ERP experience. Success here means an enthusiasm for understanding system mechanics, problem-solving, and continual skill enhancement.

We also seek individuals passionate about the evolving landscape of software engineering, including AI-assisted development, automation, and innovative engineering practices.

While we encourage in-person collaboration when possible, we support remote work to promote work-life balance. This position can be based in Auckland or Tauranga.

Key Responsibilities

Design, build, and test product enhancements while adopting established engineering principles and methodologies.
Collaborate with experienced engineers and product experts to grasp business needs and deliver high-quality solutions.
Investigate issues, troubleshoot problems, and maintain existing product functionality.
Develop and update technical documentation, knowledge base articles, and related materials.
Engage in team activities such as planning sessions, reviews, and continuous improvement efforts.
Learn and apply modern software development approaches, including automation, AI-assisted tools, and emerging agentic engineering techniques.

Required Qualifications and Skills

Approximately 1 to 2 years of experience in a technical, software-related, IT, or analytical role, or comparable practical expertise.
Bachelor's degree in Computer Science, Software Engineering, Information Systems, Engineering, Science, or a related field.
Strong analytical and problem-solving capabilities.
Genuine interest in software engineering, systems, and emerging technologies.
Practical experience and confidence using AI tools in a professional context.
Curiosity and a proactive attitude towards learning new technologies and business domains.
Effective verbal and written communication skills.
Ability to work effectively as part of a team.
Attention to detail and a commitment to producing quality outcomes.

Preferred but Not Essential

Familiarity with databases, data structures, and data organization concepts.
Experience with version control using Git.
Understanding of APIs and data formats such as JSON and XML.
Exposure to software delivery processes across the development lifecycle.
Experience with enterprise software and business systems.
Knowledge of Agile methodologies and iterative delivery models.

Why Work with Datacom?

Datacom stands as one of the largest providers of IT professional services in Australia and New Zealand, maintaining a dynamic and agile culture despite its scale. We offer a supportive environment with various benefits including social events, relaxation spaces, flexible working hours, remote work options, and professional development opportunities.

You will find opportunities to develop your career, engage with your colleagues, and contribute your authentic self in a welcoming, inclusive workplace that prizes collaboration and innovation. Working with us exposes you to leading-edge technology challenges alongside some of the region's largest enterprise clients.

Junior Application Engineer