Accommodation Administrator

Job Overview

Join our team as an Accommodation Administrator where you'll play a vital role in delivering exceptional service on remote site operations. You will ensure that residents feel welcomed and cared for, effectively turning the accommodation into a "home away from home." This position requires a hands-on approach, a positive attitude, and dedication to customer service.

Key Responsibilities

• Greet and support all visitors and residents at the site in a friendly and professional manner.
• Manage check-in and check-out processes for residents efficiently.
• Prepare and compile reports for various stakeholders as needed.
• Coordinate building maintenance requests to ensure upkeep and comfort.
• Oversee front desk reception duties along with managing the kiosk operations.
• Handle general resident requests and reception activities promptly and effectively.

Required Qualifications and Skills

• Prior administrative experience within a customer service environment is essential.
• Familiarity with INX Inflight software is desirable, enhancing operational efficiency.
• Proficiency in Microsoft Excel for documentation and reporting tasks.
• Ability to successfully complete mandatory pre-employment health checks, including drug and alcohol screening.
• Residency in Kalgoorlie is required due to the onsite nature of the role.

Working Conditions and Schedule

This role involves working onsite at Kalgoorlie with an 11-hour shift per day structured on a 5 days on, 2 days off (5:2) work roster.

About Sodexo

Sodexo is a global leader employing over 400,000 people internationally and thousands across Australia. Our people embody our core values of Service Spirit, Team Spirit, and Spirit of Progress. We provide meaningful work with the chance to make a substantial impact on individuals, communities, and the planet. Equality and diversity are fundamental to our hiring practices, and applications from all individuals regardless of background or ability are strongly encouraged.

Benefits

Competitive salary packages, extensive professional development opportunities, and comprehensive benefits and recognition programs are offered to our employees.

Application Process

If you meet the criteria and wish to apply, please submit your resume with details of your relevant experience and availability. Successful candidates will be contacted for phone interviews where further questions can be addressed.