Coordinator, Development Database

About MS Canada

MS Canada is driven by the vision of a world without multiple sclerosis (MS), a neurological condition affecting the central nervous system. Canada experiences one of the highest MS incidence rates worldwide. Our organization is dedicated to supporting and empowering those affected by MS through connection to programs, research, and community while collaborating with partners, caregivers, volunteers, and health professionals to make meaningful progress.

Role Overview

We are seeking a full-time Coordinator for Development Database to join our team, working 35 hours per week based in Toronto, Ontario. In this role, you will ensure data quality and accuracy within the CRM system to support fundraising activities and donor relationship management.

Key Responsibilities

• Manage processing and accurate entry of donation transactions in collaboration with finance, ensuring proper gift acknowledgement and receipting.
• Create, maintain, and distribute detailed database reports; prepare mailing lists and coordinate donor communications.
• Support the team with data upload/export functions and manage the Philanthropy Team document library.
• Maintain database integrity by managing duplicates, enforcing business rules, and ensuring consistency across overlapping systems.

Candidate Profile

• Experience with database management, preferably with Salesforce CRM; knowledge of Salesforce NPSP is a benefit.
• Proven skills importing/exporting data and generating reports.
• Strong organizational aptitude with attention to detail.
• Effective communication and teamwork capabilities.
• Ability to manage multiple priorities efficiently.
• Sound judgment and problem-solving skills with discretion.

Benefits

• Starting salary ranging from $50000 to $53520 annually.
• Comprehensive health and dental benefits including spending accounts and gender affirmation coverage.
• Retirement plan with matching contributions.
• Investment in ongoing professional development.
• Generous paid time off, including extended holiday closures and half-day Fridays before extended weekends.
• Flexible scheduling and options for hybrid work arrangements supporting work-life balance.

Additional Information

MS Canada values diversity and inclusion and encourages candidates who are passionate about the role even if they do not meet every qualification to apply. The organization is committed to accommodating applicant needs throughout recruitment and acknowledges Indigenous territories across Canada. Our recruitment process incorporates AI tools to minimize bias in candidate evaluation. A background check consistent with our Screening Measures Policy is required for all hires.