Operations Internship at UpGrad

About UpGrad Enterprise

UpGrad Enterprise serves as the corporate learning and workforce development division of UpGrad, dedicated to partnering with organizations to develop talent, build lasting capabilities, and drive measurable impact.

Role Overview

The Strategy & Operations team plays a pivotal role by managing the CRM system, monitoring revenue streams, and ensuring timely and accurate data delivery within the company. We seek a Revenue Operations Intern to support these responsibilities.

Key Responsibilities

• Conduct regular audits of Zoho CRM data across business units to identify and correct errors, remove duplicates, and eliminate outdated entries.
• Develop and maintain self-service dashboards and reports for Key Account Managers (KAMs) and sales teams utilizing Zoho CRM, Excel, and Claude.
• Create user-friendly performance reports enabling account managers to independently monitor their accounts.
• Perform ad hoc analyses for the sales team and leadership to address urgent business questions, such as client engagement status and deal timelines.

Required Skills and Eligibility

• Proficiency with Zoho CRM, MS Excel, and effective communication skills are essential.
• Applicants must be available for a full-time, on-site internship located in Gurgaon or Noida, lasting for three months.
• Internship start dates should fall between July 29, 2026, and September 2, 2026.
• Women looking to commence or resume their careers are encouraged to apply.

Perks

• Interns will receive a certificate upon completion.
• A letter of recommendation will be provided to deserving candidates.
• The role follows a five-day weekly work schedule.