Assistant Store Manager

Company overview

The Warehouse Group is a major retail group in New Zealand, employing more than 10,000 people across its trusted brands. The organisation focuses on creating positive outcomes for customers and communities while staying flexible, collaborative, and forward-thinking in a changing retail environment.

Role overview

Noel Leeming is looking for an Assistant Store Manager to support the delivery of excellent technology and appliance retail experiences. This position plays an important part in leading the store team, keeping operations running smoothly, and ensuring customers receive helpful service from first contact through to after-sales support.

Key duties

• Help build a varied and motivated team while contributing to a workplace culture where people feel respected and supported.
• Support sales growth and uphold strong store presentation standards while keeping customer satisfaction and loyalty high.
• Work closely with colleagues to deliver strong results and contribute positively to the overall team environment.
• Step in with accountability and sound judgement to keep the store operating effectively when the Store Manager is unavailable.

What we're looking for

The ideal candidate will bring previous leadership or supervisory experience, ideally alongside retail exposure. Strong communication skills are important for guiding staff and engaging customers. You should be able to foster a sales-focused environment through teamwork, put plans into action effectively to improve performance and profitability, and deal with customer concerns in a calm and professional manner. A solid understanding of health and safety practices is also needed to help keep both staff and shoppers safe.

What the employer offers

Employees can expect a lively and supportive team environment, opportunities to grow their career, attractive staff discounts on products and services, and a workplace that prioritises safety. Additional benefits may also be available.

About the brand

Noel Leeming is part of a business that sells technology and appliances with a strong customer-service focus. The team is known for expert guidance, product demonstrations, and helping customers choose the right solutions for their needs.