Associate Account Manager

About Fanatics

Fanatics is a global leader in digital sports platforms, passionately connecting sports enthusiasts to a variety of products and services including licensed fan gear, collectibles, and a growing sportsbook and iGaming platform. With over 100 million fans worldwide and a network of 900 sports properties, including professional leagues, teams, and athletes, Fanatics operates more than 2,000 retail locations and employs over 22,000 people dedicated to enhancing the fan experience globally.

Fanatics Collectibles Overview

Operating at the crossroads of collectibles, culture, and technology, Fanatics Collectibles is committed to becoming a global leader in next-generation collectibles. Supported by premium investors and strategic sports and entertainment partners, this division leverages a vast digital ecosystem to engage more than 81 million fans, reinventing the collectibles journey for fans, creators, and partners alike.

Role Summary

The Associate Account Manager role within Fanatics Collectibles focuses on supporting and expanding the North American retail business portfolio, primarily among emerging and non-traditional retail accounts. This role reports to retail leadership and is suited for an early-career sales professional aiming to build foundational skills in account management, retail operations, analytics, and channel development. The position is based onsite in New York City.

Primary Responsibilities

• Manage retail account listings and maintain data accuracy across FC Pro and retailer systems, covering product details, pricing, and packaging.
• Collaborate with internal teams such as Sales Operations, Trade Strategy, and IT to ensure efficient onboarding and listing of new accounts before product launches.
• Handle retailer database updates including EDI setups, SKU assignments, and distribution of sales materials.
• Monitor listing accuracy meticulously and resolve any inconsistencies to facilitate smooth product sell-through.
• Assist in developing pricing and packaging strategies for retail partners, ensuring timely review and approvals.
• Serve as the primary liaison for a portfolio of professional team accounts and emerging sports-adjacent and energy channel accounts, supporting daily sales activities and fostering growth.
• Identify, evaluate, and bring onboard new retail doors with strong collector markets to broaden distribution.
• Utilize systems like FC Pro and SalesForce to manage accounts, monitor performance, and communicate product programs.
• Collaborate closely with senior account managers and the NA Retail leadership to align priorities and execute effective promotional strategies.
• Track market trends and competitive behavior to generate insights and opportunities for team strategies.
• Compile and deliver business reviews and account performance updates for internal stakeholders.

Candidate Profile

• One to three years of professional experience in sales, account management, retail operations, or related fields; relevant internships considered.
• Preferred background in consumer products, specialty retail, or sports/entertainment sectors.
• A passion or understanding of trading cards, collectibles, and sports culture adds a competitive advantage.
• Excellent organizational skills with an aptitude for managing multiple priorities under tight deadlines.
• Attention to detail and commitment to process accuracy in data management and account tasks.
• Proactive work ethic characterized by urgency, positive attitude, and eagerness to learn.
• Strong verbal and written communication abilities, capable of working collaboratively within a team and with diverse stakeholders.
• Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with CRM software such as SalesForce is beneficial.
• Must reside in or be willing to relocate to New York City; the position requires physical presence at the office.

Additional Information

Candidates should verify the legitimacy of their application process with Fanatics, which does not solicit payment from job applicants. Communications should originate from official Fanatics email domains. The stated salary range applies specifically to New York City and represents base pay exclusive of incentive compensation. Final offers consider factors including experience, qualifications, location, and training.

NYC Salary Range: $70,000 - $85,000 USD annually.