- Erfahrung
- Beliebig
- Gehalt
- —
- Stellenangebote
- 1
- Veröffentlicht
- vor 4 Stunden
- Arbeitsmodus
- Arbeiten von zu Hause
- Teilnahmeberechtigung
- Applicants from all backgrounds are welcome. The employer states that it is an equal-opportunity workplace and does not discriminate based on gender, age, race, religion, national origin, or disability status.
- Wieder aufnehmen
- Bewerbung erforderlich
Stellenbeschreibung
About the Company
Chalhoub Group has spent more than 70 years creating and supporting luxury experiences across the Middle East. As a hybrid luxury retailer, it manages more than 10 in-house brands and provides distribution and marketing capabilities for over 400 global labels spanning luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre.
The group continues to shape modern luxury retail through innovation, technology adoption, and a seamless omnichannel presence across more than 950 stores, digital platforms, and mobile apps. Its innovation engine, The Greenhouse, supports startups and emerging businesses in the region and beyond.
Chalhoub Group operates with a people-first culture built on diversity, equity, and inclusion. It employs over 16,000 professionals across eight countries in the Middle East and also has a presence in LATAM. The company has earned Great Place to Work® certification in multiple markets.
Sustainability is central to the group’s strategy, with commitments focused on people, partners, and the planet. It is a participant in the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and has pledged to reach Net Zero by 2040.
Role Overview
The Ecommerce Operations Associate will handle the completion of e-commerce orders through offline retail channels, with a strong focus on speed, accuracy, and operational efficiency.
Key Responsibilities
- Work toward achieving e-commerce sales targets.
- Assist the frontline team with processing returns.
- Share knowledge with colleagues and help build awareness of the hybrid retail model.
- Immediately escalate technical issues to the IT Service Desk, explain the problem clearly, and keep the support team informed while it is being resolved.
- Promptly flag stock shortages, explain the issue to relevant stakeholders, and ensure records are updated correctly in the system.
- Follow omnichannel workflows, operating rules, and procedural requirements at all times.
What the Employer Offers
The company offers opportunities to grow through learning and development, exposure to varied assignments, and potential internal mobility. Benefits may include healthcare, child education contribution, remote and flexible working arrangements, and employee discounts.
Application Expectations
Candidates are expected to complete assessments and interviews independently. Use of generative AI tools during these stages is not permitted, as the company wants to evaluate each applicant’s own thinking and approach to real situations.
Equal Opportunity
The employer welcomes applicants from all backgrounds and is committed to inclusion and equal opportunity regardless of gender, age, race, religion, national origin, or disability status.