Compliance Associate

Role overview

The BSC Compliance & Audit Officer helps ensure that all entities follow BSC standards, internal processes, and applicable regulatory obligations. The role covers audit work, handling client feedback, supporting appeal cases, advising financial advisers and branches on BSC matters, and contributing to ongoing compliance and service improvements.

Key responsibilities

• Carry out post-transaction BSC reviews for auditable transactions every measurement quarter so that standards and processes are consistently followed across entities.
• Manage client engagement activities by conducting callback checks, initiating, sending, and reviewing survey forms, and tracking service recovery actions until they are completed on time.
• Guide Financial Adviser Representatives and branches on BSC-related issues to support clear understanding and policy compliance.
• Run routine, targeted, and ad-hoc compliance audits, including checks on matters such as policy switching and replacement, to confirm alignment with laws, company rules, and internal procedures.
• Prepare slide decks and other materials that highlight frequent breaches and administrative lapses for awareness-building and training use.
• Provide secretarial and coordination support for the BSC Appeals Committee and its related activities.
• Assess findings from outsourced mystery shopping exercises and help finalize the outcomes.
• Keep up to date with MAS/FAA requirements and other relevant regulations to maintain strong compliance awareness.
• Take on other responsibilities assigned by the BSC Team Lead from time to time.

Qualifications and skills

The position calls for a bachelor’s degree in Finance, Business, Compliance, or a similar discipline. Prior exposure to audit, compliance, or financial services is preferred. The ideal candidate should be comfortable working with regulatory frameworks, communicating clearly with stakeholders, presenting information effectively, and handling analytical and problem-solving tasks with a high level of accuracy and organization.

Additional information

This is a full-time onsite role in Singapore. The source did not specify salary, benefits, number of openings, application deadline, start date, or contract duration.

Terms and conditions

No further terms, perks, or eligibility details were provided in the source.