Digital Strategy Consultant

Overview

We are seeking a Digital Strategy Consultant to join our team in the Australasia/New Zealand region. This role is pivotal in fostering expansion across our extensive enterprise client base by pinpointing growth opportunities, leading strategic projects, and assisting clients in maximizing the value of the Squiz Digital Experience Platform (DXP). The individual will act as a trusted advisor, facilitating discovery workshops, crafting digital roadmaps, and collaborating with Account Directors to convert prospects into revenue. Ideal candidates will thrive where strategic insight meets tangible business results and can confidently engage stakeholders from operational staff to executive leadership.

Key Responsibilities

• Conduct digital consulting and identify new business opportunities in partnership with Account Directors.
• Lead discovery discussions with customers to understand their challenges and digital goals.
• Develop engaging pitches aligning customer needs with Squiz DXP capabilities.
• Create proposals, business cases, and investment recommendations to influence purchasing decisions.
• Advance deals by resolving objections, securing consensus, and demonstrating value.
• Design and facilitate high-level strategic workshops involving operational and executive stakeholders to assess maturity and identify enhancements.
• Produce actionable roadmaps and recommendations that link business strategy, user experience, and technology.
• Perform concise, impactful assessments to inform sales and customer success strategies.
• Shape strategies to promote DXP adoption enhancing platform usage and customer retention.
• Provide expert advice on digital experience best practices, web strategy, personalization, content development, portal design, and digital transformation techniques.
• Translate technical product capabilities into clear business benefits for executive audiences.
• Build trusted partnerships positioning the company as a strategic ally rather than just a vendor.
• Contribute to consulting frameworks, templates, and sales enablement tools.
• Share market insights and learnings across Account Directors, Customer Success, and Product teams.
• Help evolve consulting offerings based on market and client feedback.

Qualifications and Experience

• A minimum of 3 to 6 years in consulting, solution sales, or digital advisory roles.
• Demonstrated success influencing revenue through consulting-driven sales.
• Experience in digital agencies, management consulting, or SaaS enterprise environments.
• Familiarity working with enterprise clients in sectors like government, higher education, finance, telecommunications, or utilities.
• Exceptional presentation and storytelling capabilities to engage diverse audiences effectively.
• Strong communication and analytical skills combined with a commercial focus.
• Proven ability to develop and sustain client relationships at all organizational levels.
• Collaborative mindset with experience in cross-functional team environments.
• Self-motivated with a passion for outstanding customer service delivery.
• Background in strategic planning and account management.
• Preferably holds a degree in Business, Marketing, or related disciplines.

About the Company

Squiz specializes in empowering complex, service-driven organizations to optimize digital offerings. From its establishment in 1998, the company has advanced from a web content management system to a comprehensive digital experience platform, supporting clients in evolving from content management to experience creation. Squiz’s platform integrates content, search, data, and applications, backed by digital experts who tailor solutions according to changing demands. Headquartered in Australia, the company serves global clients with offices in New Zealand, the US, the UK, and Poland.

Culture and Benefits

• Flexible work options through Squiz Flex to enable productivity in preferred environments.
• Generous paid parental leave and a company-wide holiday shutdown during the festive season.
• Access to resources for professional growth and career progression.
• An inclusive culture celebrating diversity, fostering collaboration, and maintaining open communication.
• A workplace atmosphere that values humility, fun, and a customer-first mindset.