Human Resources Generalist

Overview

Senior Care Therapy is a prominent behavioral health organization operating across multiple states, specializing in delivering high-quality mental health and therapeutic services to older adults living in senior care settings, including skilled nursing facilities, assisted living, and continuing care retirement communities. Our mission revolves around compassionate, evidence-based care aimed at enhancing residents' quality of life.

Our diverse team includes licensed clinicians, administrative staff, and operational managers dedicated to clinical excellence, operational integrity, and impactful service. We seek motivated individuals passionate about assisting seniors to join our expanding organization.

Role Purpose

We are currently looking for an experienced Human Resources Generalist to manage employee relations and daily HR operations supporting our multi-state clinical and operational teams. This role reports directly to the CHRO and acts as a trusted resource for employees and managers by addressing employee relations matters, HR policy inquiries, benefits, leave management, and background checks. This opportunity is ideal for an HR professional with practical experience in handling employee relations who wants to embrace wide-ranging HR responsibilities within a growing healthcare company.

Key Responsibilities

• Act as the main liaison for employees and managers on employee relations issues, inquiries about HR policies, and workplace concerns.
• Conduct investigations and resolve employee relations challenges including complaints, conflicts, and disciplinary actions.
• Offer guidance and coaching to managers on performance reviews, corrective measures, and conflict mediation.
• Provide frontline support for general HR questions and direct complex issues to appropriate HR partners.
• Serve as a resource for information about employee benefits such as enrollment, eligibility, and claims support.
• Enhance and maintain self-service HR resources to improve employee access to information.
• Assist with managing leaves of absence and facilitating return-to-work processes.
• Support the administration of background checks.
• Maintain confidential and accurate HR documentation including employee relations case files, leave records, and background check data.
• Ensure the accuracy and confidentiality of HR and personnel systems data, maintaining audit readiness.
• Promote consistent HR policy implementation across various departments and geographic locations.
• Monitor trends in employee relations and advise the CHRO on emerging risks or training needs.
• Ensure compliance with applicable federal, state, and local employment laws and regulations.
• Carry out additional duties and projects as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related discipline is required.
• At least three years of professional HR experience, specifically with handling employee relations cases.
• Solid working knowledge of employment laws such as FMLA, ADA, EEO, and relevant state leave legislation, coupled with best HR practices.
• Excellent interpersonal and communication skills, capable of managing sensitive matters with discretion and judgment.
• Strong organizational skills with meticulous attention to detail.
• Competent in Microsoft Office; experience with HRIS platforms and benefits systems is advantageous.
• Preference given to candidates with 1-2 years of healthcare HR experience.
• HR certification is desirable but not mandatory.

Compensation and Benefits

• Competitive salary starting at $70,000, adjusted in line with experience.
• Comprehensive benefits package including medical, dental, vision, life insurance, and short and long-term disability coverage.
• Company-matched 401(k) retirement savings plan.
• Paid time off for work-life balance.
• Opportunity to work remotely.
• Culture driven by a mission to improve the lives of seniors with genuine commitment to employee well-being.

Equal Opportunity and Accessibility

Senior Care Therapy is firmly committed to equal employment opportunity and fosters a workplace of mutual respect where decisions are based solely on individual qualifications, without discrimination. We embrace diversity and inclusion as key to our success and aim to provide application accommodations upon request to ensure accessibility for all candidates.