Lead Generation Director

About INFOTelecom and Role Overview

INFOTelecom, guided by Marin Gjonaj, is expanding its influence by fostering innovation, excellence, and nurturing outstanding talent. We seek a motivated and skilled Lead Generation Director to spearhead our customer acquisition initiatives across Albania, Kosovo, and North Macedonia, playing a pivotal role in our commercial progression.

Responsibilities

• Design and implement a comprehensive lead generation strategy tailored for regional markets.
• Identify and profile target industries, customer segments, and essential decision-makers.
• Establish and sustain a reliable and well-structured funnel of qualified prospects.
• Lead, mentor, and grow the Lead Generation Specialist team to high performance levels.
• Set and track performance goals daily, weekly, and monthly to maintain momentum.
• Guarantee thorough research and qualification of leads before handing them over to the Business Development team.
• Develop and uphold clear lead qualification standards and Service Level Agreements (SLAs) with Business Development.
• Analyze outreach effectiveness by monitoring engagement metrics such as response and meeting conversion rates as well as lead quality.
• Manage CRM processes, ensuring accurate reporting and effective data management.
• Work closely with Marketing and Business Development teams to enhance customer acquisition approaches.
• Deliver regular reports on performance and pipeline status to senior management.
• Represent INFOTelecom at pertinent business functions, conferences, and networking events as needed.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, or a related discipline.
• At least 5 years of experience in Lead Generation, Sales Development, Business Development, or comparable commercial roles.
• A minimum of 2 years in a managerial position leading teams.
• Proficient knowledge of B2B prospecting and strategies for customer acquisition.
• Hands-on experience with CRM software, LinkedIn Sales Navigator, and outreach technologies.
• Strong leadership, communication, and organizational capabilities.
• Effective analytical and problem-solving skills.
• Fluent in Albanian and English; proficiency in additional languages is advantageous.

Preferred Qualifications

• Familiarity with telecommunications, SaaS, fintech, technology, or digital services sectors.
• Experience operating in multiple international or regional markets.
• Knowledge of account-based marketing and multi-channel outreach tactics.
• History of building or scaling lead generation units.

Benefits and Opportunities

• Chance to lead a key strategic business function undergoing growth.
• Engagement with regional markets and international business prospects.
• Access to professional growth and career advancement paths.
• Competitive pay complemented by performance-linked bonuses.
• A collaborative, energetic workplace culture.