Logistics Coordinator

Role Overview

This position focuses on coordinating end-to-end logistics activities and supporting the flow of goods through the supply chain. The role acts as a link between clients, carriers, warehouses, and internal teams to help ensure shipments move efficiently, customer needs are addressed, and delivery commitments are met.

Core Duties

• Monitor shipments and confirm appointment times, arrival updates, and final delivery status.
• Work with vendors to secure favourable contracted rates.
• Organize and prepare the documents required for shipment processing.
• Coordinate shipment activity with clients, carrier partners, and other departments.
• Identify, assess, and resolve logistics-related issues as they come up.
• Check purchase orders and shipping paperwork for completeness and accuracy.
• Arrange special shipping requirements when needed.
• Look for opportunities to reduce costs across logistics operations.
• Carry out quality checks on goods before dispatch and after receipt.
• Maintain accurate records and keep databases up to date.
• Respond to customer questions and service requests in a timely, professional manner.
• Take on other related duties as assigned.

Required Capabilities

The role calls for strong communication and negotiation ability, along with sound critical thinking and problem-solving skills. You should be comfortable working independently or as part of a team, and bring strong coordination, record-keeping, interpersonal, and customer service strengths. A working familiarity with logistics software and general computer use is also important.

Perks

• Join a diverse, inclusive workplace where team members are encouraged to contribute ideas and help shape decisions.
• Growth and advancement opportunities are available, with support to build purpose and progress in the role.
• Flexible work-from-anywhere arrangements are offered.