Marine Operations Manager

Job Location

Banana Island Resort Doha by Anantara, Doha, Qatar

About Minor Hotels

Minor Hotels is a global hotel owner, operator, and investor overseeing more than 530 properties across 50+ countries including Asia Pacific, Middle East, Africa, Indian Ocean, Europe, and South America. Brands under its portfolio include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, catering to diverse traveler needs.

Purpose of Role

Lead marine operations to ensure 100% customer satisfaction while maintaining consistent operational standards.

Key Responsibilities

• Oversee marine operations including managing a fleet consisting of 50-seat catamarans, patrol boats, and pontoon boats.
• Train boat skippers, crew members, and marine hostesses.
• Manage schedules, leaves, and performance evaluations for boat captains, crews, and marine hostesses.
• Conduct inspections to verify vessel seaworthiness.
• Ensure all navigation and communication equipment are fully functional.
• Implement and uphold grooming and hygiene standards for all marine staff as per company policy.
• Inventory control and replenishment of consumable supplies.
• Maintain detailed records of equipment, tools, and vessel maintenance (mechanical, electrical, navigation, and electronic).
• Monitor and track all vessels and ensure adherence to operational schedules.
• Oversee cleanliness and maintenance standards of all vessels at all times.
• Serve as primary contact for all boat operations.
• Ensure mechanical safety and cleanliness of boat assets.
• Coordinate safety drills, rescue operations, and sea trials.
• Assess weather conditions and make operational decisions accordingly.
• Perform minor boat repairs as needed.
• Collaborate with local authorities and third-party service providers for vessel repairs and maintenance activities including antifouling, hull cleaning, dry docking, waste disposal, engine and generator maintenance, air-conditioning, safety equipment, distress kits, boat retrieval, and rescue operations.
• Liaise with coastguard, port authorities, and engine/boat suppliers.

Qualifications and Requirements

• 7 to 10 years of robust background in marina or marine operations.
• Essential practical sailing experience on luxury yachts or cruise liners.
• Proven effective navigation skills.
• Mandatory completion of International Maritime Organization (IMO) certifications.
• Possess valid licenses for boat driving and diving.
• Relevant marine certifications such as CMM or AMMC/IMM.
• In-depth knowledge of navigation charts specific to the Middle East region, particularly Qatar and its maritime borders.
• Familiarity with maritime navigation routes to various marinas within Qatar.
• Understand maritime rules and regulations thoroughly.
• Strong orientation towards customer and guest service excellence.