Optical Assistant

Job Overview

We are looking for a proactive and personable Optical Assistant to join our team in Gerrards Cross. If you have prior experience as an Optical Advisor or Dispensing Assistant and a passion for delivering outstanding customer service within the optical sector, this opportunity is an excellent fit.

About the Role

As an Optical Assistant, you will utilize your enthusiasm for our brand, products, and services alongside exceptional interpersonal skills to foster a welcoming and efficient environment for customers and colleagues alike.

Team Environment

You will be working with a supportive and dedicated team committed to delivering excellent service.

Benefits and Working Conditions

• Salary up to £29,000 depending on experience
• Full-time position, 40 hours per week including weekends
• 28 days of annual leave
• Excellent clinical and professional development programs
• Enhanced sick pay available after one year of employment
• Improved family leave benefits such as maternity and paternity pay

Required Experience and Skills

• Previous work experience as an Optical Advisor or Dispensing Assistant
• Strong commitment to delivering excellent customer service
• Ability to work effectively in a team
• Self-motivated with good initiative
• Confidence in operating IT systems
• Strong communication and active listening abilities
• Willingness to embrace new challenges beyond comfort zone
• Openness to feedback and continuous professional development with supportive guidance

Desirable Qualifications

• Experience in busy customer service settings
• Background in optics or audiology sectors
• Basic understanding of optical and audiology terminology