Program Administrator

Role Overview

The Program Administrator will drive structured Learning and Development (L&D) initiatives by implementing learning pathways, mentoring programs, and performance assessments. This role focuses on leveraging analytics to enable data-driven decisions that track program performance, optimize learning results, and ensure alignment among stakeholders to enhance leadership readiness, retention, and overall organizational impact. The role also promotes continuous improvement and inclusivity through strategic HR initiatives aligned with business objectives and employee development.

Key Responsibilities

• Manage and oversee structured L&D programs to develop necessary competencies in line with specified learning outcomes.
• Maintain comprehensive and current trackers for developmental milestones, assessments, mentoring interactions, and program metrics.
• Coordinate learning activities and systematically collect stakeholder feedback to inform improvements in leadership development.
• Analyze learning assessment data to support competency growth and evidence-based decision-making.
• Curate and update relevant learning content and pathways aligned with dynamic business requirements using data insights.
• Promote and monitor adoption of learning paths via Learning Experience Platforms (LXP), tracking engagement to support career preparedness.
• Facilitate impactful mentorship between executives and L&D participants, utilizing feedback to enhance engagement and outcomes.
• Assist in planning and executing engagement initiatives, refining participant experience based on analytics.
• Ensure audit readiness and maintain accuracy across all program documentation, dashboards, and reports.
• Interpret learning data and communicate actionable insights to boost program effectiveness and learner involvement.
• Deliver structured, data-driven inputs for leadership presentations, dashboards, and review sessions.

Required Skills and Qualifications

• Experience with Learning Management Systems (LMS), Learning Experience Platforms (LXP), and presentation tools.
• Proficiency in Microsoft Office applications including Excel, PowerPoint, and Word.
• Strong collaboration and documentation abilities.
• Bachelor’s or Master’s degree in Human Resource Management or a related field is preferred.
• Between four to eight years of experience in talent development, employee engagement, and analytics within a programmatic environment.