Recruiting Coordinator / Operations

About fal

fal represents the cutting-edge generative media ecosystem empowering the upcoming generation of AI-driven products. Our platform provides developers and enterprises with the essential infrastructure, tools, and model accessibility required to transition ideas into production-scale solutions seamlessly. By integrating high-performance inference, orchestration, and observability, fal enables the creation of innovative AI-native product categories.

As generative media transforms diverse industries within a rapidly expanding market, fal aims to be the go-to foundation for ambitious teams building within this ecosystem.

Role Overview

We seek a Recruiting Coordinator / Operations professional to establish a superior recruiting engine as fal scales up. While this role emphasizes coordination, it encompasses much more than scheduling—you will manage the systems and workflows that keep our team organized, and drive improvements over time.

Your responsibilities will include developing scalable processes, documentation, and tooling that evolve with our company, rather than merely executing existing methods.

Primary Responsibilities

• Maintain accurate and consistent data across our Applicant Tracking System (ATS), Ashby, and other recruiting tools through frequent audits.
• Monitor interview feedback completion, ensuring service level agreements are satisfied through timely follow-ups.
• Update and manage recruiting-related documentation and communications channels, including Slack.
• Track and analyze recruiting metrics such as time-to-fill, interview-to-offer ratio, and sourcing effectiveness; provide data-driven recommendations for continuous improvement.
• Detect workflow gaps and suggest process enhancements to optimize recruitment operations.
• Contribute actively to broader recruitment projects such as employer branding and onboarding refinements.
• Coordinate all interview arrangements end-to-end, dealing with candidates, hiring managers, and interviewers to resolve scheduling conflicts and logistics across multiple calendars and time zones while maintaining a high standard of candidate experience.
• Manage logistical support including travel, expenses, venue arrangements, and technical assistance related to interviews.
• Serve as the main contact point for candidates from initial screening through to offer stages, communicating in a courteous, professional, and timely manner.
• Proactively monitor scheduling to anticipate and resolve potential bottlenecks, maintaining rapid hiring progress.
• Utilize Ashby's scheduling automation features to reduce manual tasks and improve efficiency.

Candidate Profile

• Resides in San Francisco, California, and available to work onsite five days a week.
• Experienced with Ashby ATS, exhibiting excellent data management skills and competence in generating pipeline reports.
• Brings over two years of experience as a Recruiting Coordinator or equivalent role, demonstrating the ability to work independently.
• Previous experience in SaaS or technology startup environments is highly desirable.
• Adapts well to fast-paced, ambiguous settings with shifting priorities.
• Exemplifies strong interpersonal communication skills, building trust effectively with hiring managers, candidates, and cross-functional teams.
• Highly organized with acute attention to detail, capable of managing numerous active recruitment roles simultaneously without oversight.
• Exhibits a proactive, resourceful, and dependable attitude with the foresight to anticipate needs and take initiative without requiring constant supervision.

Compensation & Benefits

• Annual salary ranging from $110,000 to $150,000 plus equity participation.
• Comprehensive health, dental, and vision insurance within the US.
• Opportunities for professional growth and engaging, challenging work.
• Support for visa sponsorship and relocation assistance to San Francisco.
• Frequent team events and company offsites fostering a collaborative culture.
• Position located in downtown San Francisco, requiring on-site presence.