Team Member

About the Role

At Sprout & Co, Team Members are vital to creating a welcoming environment. As the face of the restaurant, you'll ensure customers return not only for the food but also for a warm and friendly experience. This role combines customer care with operational support to keep our service running smoothly.

Key Responsibilities

• Perform versatile tasks throughout the day including preparing fresh ingredients, arranging the service line, and maintaining cleanliness in the restaurant.
• Provide friendly and engaging interactions to make guests feel genuinely welcomed and attended to.
• Maintain high standards of cleanliness and safety to ensure a tidy and secure environment at all times.
• Gain hands-on experience across various functions such as operating the till, managing toppings, and mixing ingredients.
• Pay close attention to detail by following checklists that guarantee every dish meets presentation and taste standards.
• Develop strong knowledge of the menu to confidently assist and recommend items to customers.
• Support compliance with food safety, hygiene, and health and safety regulations.

Candidate Attributes

• Possess a genuine passion for hospitality and going the extra mile to make people smile.
• Exhibit kindness and politeness in all interactions, including teamwork and customer service.
• Be motivated and committed to delivering quality results regardless of the task.
• Demonstrate curiosity and a desire to learn, readily accepting feedback to improve.
• Bring positive energy and enthusiasm to the workplace.
• Work well in a team, valuing collaboration and shared success.
• Align with the company's core values and approach each day with a positive attitude.
• No prior experience necessary; comprehensive training will be provided.
• Have good command of English for understanding instructions and communicating with customers and the team.
• Be reliable, punctual, and take pride in your work.

Benefits

• Enjoy complimentary quality food every shift.
• Access opportunities for career development with an emphasis on internal promotion.
• Receive a staff discount valid across all company locations.
• Benefit from well-being and mental health support initiatives.
• Participate in regular social events and team celebrations.
• Join a supportive and friendly team that values genuine care and positivity.