Technical Operations Coordinator

About the company

Air Apps is a family-founded product company focused on building what it aims to be the first AI-powered Personal & Entrepreneurial Resource Planner (PRP). Started in Lisbon in 2018 and now operating from Lisbon and San Francisco, the business remains self-funded and has surpassed 100 million downloads globally.

The company describes itself as ambitious, fast-moving, and driven by long-term product thinking. Its goal is to create AI-led tools that reshape how people plan, work, and live.

Role overview

The Technical Operations Coordinator will keep everyday operations running smoothly across teams. The role centers on organizing tasks, tracking active initiatives, and helping multiple workstreams stay on schedule. Strong Jira expertise, careful attention to detail, and clear communication are essential. This position reports directly to the CEO.

This is a fully onsite role in Lisbon. The company is open to supporting relocation.

Responsibilities

• Oversee and keep track of daily operational activities across the business.
• Help drive project delivery by maintaining task records in Jira with accuracy and discipline.
• Follow up on open items, confirm task completion, and keep status information current.
• Keep documentation, dashboards, and workflow structures organized and up to date.
• Prepare reports, dashboards, and presentation materials for internal teams and stakeholders.
• Spot delays or roadblocks early and communicate them proactively so they can be addressed.
• Look for ways to improve operational efficiency and coordination across teams.

Requirements

• Approximately 2 to 4 years of experience in operations, coordination, or administrative support.
• Advanced Jira knowledge, including dashboards, automations, custom fields, filters, and reporting.
• Strong planning and organizational ability with comfort handling several priorities at once.
• Excellent spoken and written communication skills.
• A proactive, practical, detail-focused approach with a collaborative mindset.

Benefits

• Apple hardware provided for work use.
• Annual bonus.
• Premium health and life insurance coverage.
• Transportation budget to help with commuting.
• Coverflex benefits covering meal support, wellness, and related perks.
• Childcare support.
• Air Conference to connect with the team, collaborate, and grow together.
• Pension fund contribution for long-term financial planning.
• Urban Sports Club membership.
• Free meals at the hub.

About diversity and inclusion

Air Apps says it is committed to a workplace that is diverse, inclusive, and equitable. The company welcomes candidates from all backgrounds, experiences, and perspectives, and values the strength that comes from different voices and lived experiences.

Application disclaimer

Candidates are expected to submit original work only. The company states that AI-generated help is not allowed in application materials, assessments, or interviews, and using it will lead to disqualification.