Cancellation Policy

This Cancellation Policy explains how you can cancel a recurring subscription on Broxer (the "Platform"). It should be read together with our Refund Policy and Terms & Conditions.

1. You can cancel anytime

You may cancel your active subscription at any time — there is no minimum lock-in or cancellation fee. Cancellation takes effect at the end of your current billing cycle.

2. What happens when you cancel

• No further charges: once you cancel, your payment method will not be charged again — auto-renewal stops after your current billing cycle ends.
• Access continues until the cycle ends: you keep all paid features and benefits of your plan until the end of the period you have already paid for.
• Current cycle is not refunded: the amount already paid for the running billing cycle is non-refundable (see our Refund Policy). You simply won’t be billed for the next cycle.
• After the cycle ends: your account moves to the free tier. Paid-only features become unavailable, but your account, profile and data remain intact.

3. How to cancel

1. Log in and go to your account billing area (Plans & billing / your wallet).
2. Open your active subscription and choose Cancel subscription.
3. Confirm — you’ll see the date until which your plan stays active.

If you can’t find the option or need help, contact us and we’ll cancel it for you.

4. Credits & one-time purchases

Cancellation applies to recurring subscriptions only. One-time purchases and credit packs are not subscriptions — they remain in your account per their own validity and are non-refundable.

5. Changes initiated by us

If we discontinue a paid plan or materially change it, we will let you know in advance. In such cases any unused, pre-paid period will be handled fairly.

6. Contact us

For cancellation help, email contact@broxer.com or use our Contact page. Please include your account email so we can assist quickly.